Yesterday I was travelling for work in the middle of the day, and I wanted to stop and get a sub for lunch. One one side of the road was a Casey's, and on the other was a Subway.
For the first time in a decade, I took the Subway option over Casey's. Yeah, it wasn't amazing, but there was someone behind the counter, the store was clean, and they waited on me immediately. I loved Casey's subs like a member of my family, but I know that if I had gone into that store it would have been nothing but unmet expectations and frustration.