Anyone else's Mediacom Cable Tv out in Ames?

[CyArob]

My wife has been calling in all night since her job is online - apparently a major fiber optic cable got cut somewhere and TV/interwebz is down all over the place (specifically mentioned Ames, Fort Dodge, Ankeny, DSM). Estimated fix time is 2AM.

I just remembered my internet is ISU's, and not mediacom, which would explain my lack of TV while still having internet.

 

[Wesley]

Per @MediacomSupport on twitter, major outage in Iowa, working on fix, no ETA. They've been having all sorts of trouble recently, not sure what's going on.

They will get hot on it when their worker reports in at nine in the morning.

 

[Wesley]

My wife has been calling in all night since her job is online - apparently a major fiber optic cable got cut somewhere and TV/interwebz is down all over the place (specifically mentioned Ames, Fort Dodge, Ankeny, DSM). Estimated fix time is 2AM.

Mediacom customers experience Internet outage in Iowa due to fiber cut | BroadbandExpert

Lucky you.

 

[goclones69]

stuck in the dorms with no cable

 

[CycloneRulzzz]

I'm in Nevada and it went out. We have ll 3 three mediacom option phone, cable and internet and all 3 were out. UGH. Nothing like having to pay through the *** only to have interruptions like this on a biweekly basis.

 

[CycloneNorth]

Just got my internet back.

 

[CycloneErik]

Hello, First World. I missed you!

 

[Ames]

Since we're complaining about mediacom in here, i hate that they can't seem to get the cablecard thing right. They updated their channel mapping at some point and i found out the other day i've lost some of my local channels. No problem at all getting them through QAM tuning, but through the cablecard they don't work.

On my Tivo Elite I called them a few weeks ago and they sent a hit. About 30 mins later I was good to go. I did a reboot of the Tivo just to be safe.

 

[3TrueFans]

Mediacom customers experience Internet outage in Iowa due to fiber cut | BroadbandExpert

Lucky you.

I'm sure that article from a month ago is super relevant.

 

[ruxCYtable]

Since we're complaining about mediacom in here, i hate that they can't seem to get the cablecard thing right. They updated their channel mapping at some point and i found out the other day i've lost some of my local channels. No problem at all getting them through QAM tuning, but through the cablecard they don't work.

Had a conversation with a Meidacom installer a few years ago that went something like this.

MC: "Sometimes cablecards work, sometimes they don't."

Me: "Aren't you required by law to make them work?"

MC: "Yeah, I guess so. (chuckles)."

 

[ISUCubswin]

Mediacom is a very poor service. If I could switch to DirectTv I would. Unfortunately, my landlords won't let me

 

[MissouriCyclone]

My wife has been calling in all night since her job is online - apparently a major fiber optic cable got cut somewhere and TV/interwebz is down all over the place (specifically mentioned Ames, Fort Dodge, Ankeny, DSM). Estimated fix time is 2AM.

Someone is getting sued.

 

[brianhos]

Someone is getting sued.

Fiber cuts happen a lot. Very easy to cut through...

What is scary is there was not redundant paths. A single cut should never take out service. That is just very poor planning.

 

[alarson]

Fiber cuts happen a lot. Very easy to cut through...

What is scary is there was not redundant paths. A single cut should never take out service. That is just very poor planning.

Yeah, mediacom's redundancy blows. It seems once a month or two a fiber gets cut and the whole city goes down.

 

[alarson]

On my Tivo Elite I called them a few weeks ago and they sent a hit. About 30 mins later I was good to go. I did a reboot of the Tivo just to be safe.

Theyve tried that already.. hits never seem to help me. Im guessing whatever is preventing the updated channel map from hitting my cable card is also preventing the hit from reaching. Something in their system that they'll never admit to, though it happens every time they change up the mappings.

 

[NickTheGreat]

Mediacom is a very poor service. If I could switch to DirectTv I would. Unfortunately, my landlords won't let me

Technically, they can't forbid it. The FCC requires landlords to allow this. Though, they don't have to allow you to mount the dish on the roof or drill holes to run wires.

 

[NickTheGreat]

My Mediacom got all farked up last week. Lost a lot of my local channels. Did a rescan and my HD STB is back working and one of my QAM TV's. The other (older and better) TV can't get 13-1 or 8-1. Can get 17-1 and 5-1 ok.

Need to see if I can change anything with my splitter situation :realmad: