Not Ames related but closing related. Wendy's article mentions some Denny's and Shake Shacks also closing. What happened to me and stuff like this doesn't have me wanting to stay in restaurant game.
I tried Shake Shack for the first time recently. It was ok. Nothing to write home about. Would not be my choice if there were other options of similar food, available. Not a huge fan of smash burgers at all these places really.
Denny's can be really good or pretty bad, it really depends on where and how it is run. I have been to some really good ones and some not. But that is true with all these type of places. Perkins, IHop etc. Probably the worst Perkins I have been to was the Mason City one. Although the Clear Lake one was ok.
I have only been to the Ames Perkins once and it was Meh. Would not call it good, but would not say terrible either.
I think there are a few issues with the restaurant industry:
- Location, almost always they oversaturate an area with too many restaurants, which hurts customer numbers per restaurant.
- Management, poor management and poor staff, being poorly managed or just bad employees.
- Lack of sufficient employees, being either a management decision or just inability to find help.
- Poor maintenance, cleanliness etc.
- Poor food quality and consistency.
- Poor service overall.
- Lack of overall consistency, in everything above.
- Otherwise, if all of the above are good, then you have lack of uniqueness, of menu offerings, atmosphere, etc. If everything's the same as everywhere else nearby then you are competing strictly on quality and value, so you have to be better than everyone around offering the same thing.
Outside these things, the skyrocketing cost of eating out has probably doomed a lot of places. Going to a restaurant where the cost to eat have doubled in recent history, then the percentage of tip expected having doubled, which is compounded by the overall price of the meal, means many of these restaurants are pricing themselves out of a lot of customers.