Today I went downtown to Legends for lunch. There was only 2 of us and we both ordered salads. 40 minutes went by and everyone around us had their food, we we had yet to get ours (people that came after us). So, finally flagged down our waitress and asked about our salads (very nicely). She said something about how the grilled chicken on the salad takes longer....
I let her know I ordered the buffalo chicken on my salad - like buffalo fried strips and my co-worker had a taco salad with schredded chicken. No grilled for either one of us (and grilled chicken does not take long). I was really nice about it considering I was not happy and I have an appoiment at 1:30 I needed to be back for (we got there at 11:45). She said she would check on it.
So, the problem is - we got our salads and then had to flag her down for the check about 20 minutes after that. On our checks there was no $ off for our extensive wait or an I'm sorry from the waitress. I did something that I NEVER do - I didn't tip and wrote a note on the back of the receipt saying that our salads took 40 minutes.
To top it off, a guy sitting near us sent his steak back and when his bill was brought to him HIS (not he same) waitress gave him $2.00 for the steak being wrong.
As a former waitress myself, I know I can be a little more critical of waiteress/waiters than some people, but in this case, I think I had a right to be a little upset with the situation.
I let her know I ordered the buffalo chicken on my salad - like buffalo fried strips and my co-worker had a taco salad with schredded chicken. No grilled for either one of us (and grilled chicken does not take long). I was really nice about it considering I was not happy and I have an appoiment at 1:30 I needed to be back for (we got there at 11:45). She said she would check on it.
So, the problem is - we got our salads and then had to flag her down for the check about 20 minutes after that. On our checks there was no $ off for our extensive wait or an I'm sorry from the waitress. I did something that I NEVER do - I didn't tip and wrote a note on the back of the receipt saying that our salads took 40 minutes.
To top it off, a guy sitting near us sent his steak back and when his bill was brought to him HIS (not he same) waitress gave him $2.00 for the steak being wrong.
As a former waitress myself, I know I can be a little more critical of waiteress/waiters than some people, but in this case, I think I had a right to be a little upset with the situation.
