My communication with AXS
Cjafarm, Feb 23, 5:07 PM CST: I have not received my tickets. Do you have shipping information so that I can trace them with UPS?
Joni, Mar 4, 1:06 PM CST: Hi there, Your tickets were shipped to you on 11/02/16, but unfortunately we do not have a tracking system in place. Your tickets are now waiting for you to pick them u at the box office when you arrive at the event. Sorry for any inconvenience and thanks for your patience, if there's anything else we can help you with please let us know! AXS Team
Cjafarm, Mar 4, 3:37 PM CST: I’m sorry but your system is really messed up. I received my tickets in the mail today and the postmark has March 1, 2017. These tickets are a gift and I’m am giving them the tickets I received in the mail and will NOT come to Kansas City to pick up tickets at will call. Is the NCAA and Sprint Center aware of the problems you are having?
Joni, Mar 4, 3:50 PM CST: My apologies *****. We've received some miscommunication regarding the mailed tickets. If you got tickets in the mail, everything is fine. We apologize for any confusion. Thanks, AXS