Ripped off on NCAA Men's Regional - Kansas City

Discussion in 'Ticket Exchange' started by htownclone, Feb 17, 2017.

  1. cycoticfan

    cycoticfan Member

    Dec 14, 2008
    483
    24
    18
    IT
    Johnston IA
    Ratings:
    +33 / 0 / -0
    AXS is a joke. Tried to order Big XII tickets last week. The website kept giving me an error. Looked at my bank account and saw 3 charges and 2 credits. Called them, sat on hold for 30 minutes and they said wait for a credit but no tickets for me. Still no credit today. Called the bank had them charge it back.
     
  2. clonefreek

    clonefreek Member

    Jun 24, 2009
    765
    21
    18
    systems engineer
    ames
    Ratings:
    +29 / 2 / -0
    So received my tickets finally, just happened to come the week after I disputed the charge on my credit card after they told me they were not going to send me my tickets. So I am not 100% sure what i should do. My credit card company wont cancel the dispute because they havent heard from axs, well axs has 90 days to respond. I dont want to get screwed out of the cost of the tickets if i dont sell and my credit card company charges me again for the tickets. Any ideas?
     
  3. clonefreek

    clonefreek Member

    Jun 24, 2009
    765
    21
    18
    systems engineer
    ames
    Ratings:
    +29 / 2 / -0
    Any advice out there on my previous comment?
     
  4. tigershoops31

    tigershoops31 Well-Known Member

    Apr 13, 2006
    5,534
    179
    63
    Ames
    Ratings:
    +199 / 1 / -0
    This was similar to what happened to my brother and I except they got the cc dispute just before sending out the tickets so didn't send them at all. They told my brother that they would have cancelled the tickets anyway if they had mailed them so we would have been rejected at the door. You should probably take a couple of horse tranquilizers and call axs to make sure you don't get screwed or end up screwing somebody else on them. Good luck!
     
  5. Sparkplug

    Sparkplug Well-Known Member

    Oct 9, 2008
    1,120
    35
    48
    Farmer
    Central Iowa
    Ratings:
    +62 / 2 / -0
    I would contact AXS by email so that you have everything in writing. If you want to cancel the tickets explain why if you plan to sell them have them put it in writing that they will honor the tickets
     
  6. Sparkplug

    Sparkplug Well-Known Member

    Oct 9, 2008
    1,120
    35
    48
    Farmer
    Central Iowa
    Ratings:
    +62 / 2 / -0
    What did you end up doing?
     

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