Bought tickets for the men's regional in Kansas City on November 1st in the hopes that Iowa State would play there in the Sweet 16 and if not, I figured I could gouge some Kansas fans and sell them on StubHub. I still haven't received them yet and figured they would send them out closer to March Madness. Tickets were purchased through the NCAA website and the site that handles the Sprint Center's tickets is AXS. I called yesterday and they informed me that they were shipped December 13th and that if I haven't received them yet I should contact my post office. They said they don't provide delivery confirmation or require signatures upon delivery. They said they cannot reprint tickets or send me e-tickets to replace them. Kept repeatedly telling me that would be against their policy. The representative wouldn't let me talk to a supervisor either. I called to dispute the charge with my credit card company and am waiting for their response. I'm wondering if anyone else ordered tickets for the regional and if they have received them or had issues. I looked and AXS has an F rating with the BBB. I figured since the NCAA redirected me there and because they handle tickets for the Spring Center I wouldn't have any issues. Has anyone else experienced this before?