I try to stay away from Best Buy but about once every year I go in there for something and nearly every time I'm disappointed.
A week ago my wife was complaining about not having her own laptop so I thought I would bite the bullet and check out Best Buy.
I looked at the add and I saw one for $400 that looked decent. This is a Saturday morning.
I go up to the salesperson and say:
"Can you get me the Toshiba ****"
"Sure I'll be right back"
At this point I'm thinking to myself I bet they are out of stock even though there inventory is huge (I can see the inventory).
"Sorry sir we're out of stock along with every other Best Buy in Des Moines"
Normally I would just walk out but I was in a bad mood.
"So what laptop here do you have that you can discount down to that price"
"Why would we do that"
"Because you somehow always seem to run out of the things you have in your ad. It is Saturday morning and you don't get another truck until Monday."
"Well these have been really popular"
"I assume someone who does the ordering would know that they were going to be popular and maybe order more when they are in the ad"
"We have a bunch coming in on Monday's truck"
"The reason I shop at your store is so i can buy the laptop right now. If I wanted to wait 3 days I would just order it online."
I just walked at this point. I really kick myself that I even went into Best Buy. I know better but the selection in Des Moines is terrible. Where else can you buy a laptop? I guess Office Max and Depot are alternatives but they just seem to be a 2nd thought at those stores.
Costco didn't have anything low priced but next time I'll just pay a few hundred more and buy it from them if I'm in a hurry. I was actually considering Wal-Mart for a few seconds
