Mediacom Internet Issues

[tleonwdm]

Anyone else in DM/WDM area experiencing issues with Mediacom? Can't get through their phone lines but unsure if an outage or their typical response time.

 

[alarson]

Saw on another forum people were having DNS issues.

Change your dns settings to google's DNS (8.8.8.8, 8.8.4.4) and that should help (and if not, its generally a better option than mediacom's DNS servers anyways)

 

[geburgess]

Yeah, I am in WDM. Luckily I have class @ Drake tonight and can get on from here.

 

[urb1]

Some sites work in Urbandale, like Yahoo, CF and Amazon are not reachable.

 

[tigershoops31]

Thanks this worked for me. Ours was out in Ames. Every Mediacom # I called I got a straight busy signal. I can honestly not remember the last time I've heard an actual busy signal. They must be having major problems...

Saw on another forum people were having DNS issues.

Change your dns settings to google's DNS (8.8.8.8, 8.8.4.4) and that should help (and if not, its generally a better option than mediacom's DNS servers anyways)

 

[Pat]

https://twitter.com/mediacomsupport/status/306918313089433600

For as miserable as their service/support is, they do a good job on the Twitter.

 

[IceCyIce]

Grimes was out for an hour. now up and going

 

[CyclonesRule]

I was having issues in WDM as well, but all appears to be okay now.

 

[MrPeske]

southside Des Moines was out but is now good to go... I hate not knowing if there are issues or not. Yesterday they changed the name of my wireless connection (& password) with no notice.. Is that common? I moved my internet from Qwest to Mediacom (was paying $40/mo for 1.5 mbps not getting 15 mbps for $25!!!) I have always hated mediacom but I like the increase in speed (when it works!)

 

[Cyclonepride]

I was having problems in Indianola on my iPad, but thought it might be my extender. I'll have to check it out.

 

[tleonwdm]

Saw on another forum people were having DNS issues.

Change your dns settings to google's DNS (8.8.8.8, 8.8.4.4) and that should help (and if not, its generally a better option than mediacom's DNS servers anyways)

THANKS!

 

[cloneswereall]

Pretty sure this was widespread. Waterloo also couldn't connect to anything.

 

[aauummm]

Anyone else in DM/WDM area experiencing issues with Mediacom? Can't get through their phone lines but unsure if an outage or their typical response time.

DNS server issues for the last hour or so here in Altoona. All is well now.

 

[alarson]

Pretty sure this was widespread. Waterloo also couldn't connect to anything.

It was. Mediacom's social media account said it was happening all over.

 

[Senolcyc]

https://twitter.com/mediacomsupport/status/306918313089433600

For as miserable as their service/support is, they do a good job on the Twitter.

Announcing internet outages on the internet is brilliant.

 

[alarson]

Announcing internet outages on the internet is brilliant.

It sounds dumb at first, but most people have smartphones now that they can check these things on.

 

[BigSkyCy2]

Announcing internet outages on the internet is brilliant.

Most people use Twitter on their phones....

 

[aauummm]

It sounds dumb at first, but most people have smartphones now that they can check these things on.

And a smartphone uses a 3G or 4G wireless connection that is totally independent of a hardwired Mediacom internet cable connection. So Twitter on a smartphone is on a completely different and independent system from Mediacom internet.

 

[BigSkyCy2]

Saw on another forum people were having DNS issues.

Change your dns settings to google's DNS (8.8.8.8, 8.8.4.4) and that should help (and if not, its generally a better option than mediacom's DNS servers anyways)

Ok. I'm kind of dumb when it comes to this stuff. I was out in CR as well, complained on Twitter and someone responded that I should try the google DNS that you had above. How does that work? Wouldn't I always want to use that number or is it not a free thing? Was a little confused, but it was working, so I used it.

 

[alarson]

Ok. I'm kind of dumb when it comes to this stuff. I was out in CR as well, complained on Twitter and someone responded that I should try the google DNS that you had above. How does that work? Wouldn't I always want to use that number or is it not a free thing? Was a little confused, but it was working, so I used it.

Its completely free, and i use it 100% of the time as it works better than mediacom's DNS servers.

https://developers.google.com/speed/public-dns/

Google Public DNS - Wikipedia, the free encyclopedia