Why do you say that? I took my car to Precision Auto for almost all of its routine maintenance in the last five years, and had nothing but good experiences with them. They've always been able to squeeze my car in when I forget to make an appointment and need to head out of town (which happened more than it should have), and they're helpful in answering my questions. I recommend them when people ask me where to go.I can tell you to avoid Tuffy and Precision Auto.