****'s Sporting Goods

[cygrads]

We were looking at an elliptical on ****'s website but didn't order it. Then an hour later we got an email from them thanking us for our order. We called ****'s and they would not stop the order, then called PayPal and entered a dispute with them and called the credit card company and entered a dispute with them. We then got another email from ****'s that our order is on it's way. Anyone have something like this happen or have any advice on anything else we should do?

 

[heitclone]

Those Dicks...

 

[SECyclone]

Never had that before. Did you put it in your cart and start the checkout process?

 

[SECyclone]

Those Dicks...

 

[Acylum]

Never had that before. Did you put it in your cart and start the checkout process?

Yeah. Not sure we got the whole story here.

 

[cygrads]

Yeah. Not sure we got the whole story here.

Yes I think it was in the cart so possible kind of a butt dial I guess. To me even if we did order it was in error and called to stop the order and told them we didn't order/mean to order and they still would not cancel the order - just doesn't seem right.

 

[isuno1fan]

You can return it. Not a big deal.

 

[JP4CY]

You can return it. Not a big deal.

I always love it when people not in the OPs situation say it’s not a big deal.
What if he doesn’t own a vehicle big enough to transport it to a store that he may not live by?

 

[cygrads]

I'm concerned we will get stuck with some of the $160 delivery fee. If it was delivered to the store no delivery fee - that is why we weren't going to order it because of the delivery fee. Just seems stupid that they wouldn't just cancel the order when we contacted them within an hour of it being ordered.

 

[Gunnerclone]

Does dicks have like one touch ordering? Do you have your payment info saved in their site?

 

[cygrads]

Does dicks have like one touch ordering? Do you have your payment info saved in their site?

No, not that I'm aware of - first time ordering from them and probably the last.

 

[Gunnerclone]

No, not that I'm aware of - first time ordering from them and probably the last.

So you got as far as to enter your payment and shipping info?

 

[mkadl]

I'm concerned we will get stuck with some of the $160 delivery fee. If it was delivered to the store no delivery fee - that is why we weren't going to order it because of the delivery fee. Just seems stupid that they wouldn't just cancel the order when we contacted them within an hour of it being ordered.

Document document document everything have them send you an email saying they cant stop it.

 

[isufbcurt]

Sorry for your pain with this issue, but I am literally laughing trying to figure out someone does this.

 

[Sparkplug]

You can return it. Not a big deal.

Refuse to take delivery

https://bizfluent.com/how-7531725-refuse-package-sent-ups.html

 

[BCClone]

Refuse to take delivery

Answer with, no hablo ingles.

 

[cygrads]

Refuse to take delivery

https://bizfluent.com/how-7531725-refuse-package-sent-ups.html

Thanks for the link.

 

[80sClone]

Would be cheaper to string a clothesline outside or in the basement.

 

[Dopey]

I’m not mature enough to be here.

 

[ForbinsAscynt]

There is no reason good reason why they couldn’t stop your order. Even if it shipped (which it didn’t) they could still get it turned around and just charge you a restocking fee. Seems like bad customer service.