I never realized how dysfunctional the whole industry is until I got sick.
"You need to get an MRI"
"I got one last week with the radiologist"
"Oh, we can use that one"
"I assume you two "shared notes" since you were in the same building"
"Unfortunately, No"
This happened at least twice.
I'm very happy with the care they provided, but their system coordination is not good.
A favorite one recently is calling in to schedule some PT stuff. The call person was kind of weird anyway but then just kind of belligerent in telling me there were hardly any openings and found one like two months out.
Then after a visit, the front desk person in the office finds more openings than I can count.
Makes me think going into the PT office to schedule in person might be the best bet.