No experience w/ VW Jetta, but we had a VW Passat '03. Many warranty claims, and the same oil leak the local dealer fixed several times. We traded right before warranty was up, so never took a chance on the oil leak again. The car was very nice and functional, and I understand more warranty claims based on more luxury features, more complicated German design compared to Toyota or Honda.
As for Consumer reports, very objective IMO, they buy the cars at random dealer lots.... the reliability has matched the history of the cars I have owned for the last 15 years, including the Passat, GM, Ford, Toyota, Honda, BMW models. They do give the benefit of the doubt on new model reliability to proven brands like Honda or Toyota, and say too new to tell for American owned brands. Toyota has slipped on a couple of models lately. Ford has really improved reliability on models, and GM on a few too. They call it like it is.