This morning while I was working on my laptop, I noticed it was a little slow but didn't pay much attention to it. I have McAfee on this computer and a scan alert comes up saying I have 5 Trojans(and not the fun kind).
I was able to delete 3 of them but I have two of them that show up yet, but the summary page where you would enter "remove" or "quarantine" says "No action required" yet when I want to get out of it , it says I have two remaining problems that need to be fixed.
Both of them have the Detection name of "Generic!Artemis".
Both have the process C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe Status shows "termination failed" on one line and the next one shows "Scan after restart".
I finally restarted the computer and rescanned it with McAfee and these two showed up again but won't let me remove them.
Any help is greatly appreciated!!
I was able to delete 3 of them but I have two of them that show up yet, but the summary page where you would enter "remove" or "quarantine" says "No action required" yet when I want to get out of it , it says I have two remaining problems that need to be fixed.
Both of them have the Detection name of "Generic!Artemis".
Both have the process C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe Status shows "termination failed" on one line and the next one shows "Scan after restart".
I finally restarted the computer and rescanned it with McAfee and these two showed up again but won't let me remove them.
Any help is greatly appreciated!!