Casey Reward points missing?

wheels686

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Oct 25, 2006
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Grinnell, IA
Today I noticed I was missing about 1,000 points from yesterday. I wasn't sure if I was hacked, or the points expired. I went to the transactions history on the app and don't see anything. The points just seemed to disappear.

Anyone had this happen before?
 

Mr Janny

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Bookie
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06_CY

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Apr 11, 2006
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Mine were still there, so I used them all to order a pizza.
 

MeanDean

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Jan 5, 2009
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Blue Grass IA-Jensen Beach FL
I had some weird **** happen with the app about 6 months ago. All of a sudden I had (negative) 60 pizzas in my count of how many until I got my free one.

Finally a couple weeks later it was cleared out and I had none. I do think it deleted the ones I should have had to my credit.
 

JM4CY

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I had multiple emails over a few weeks a while back saying someone is trying to reset my Casey’s rewards account password and it definitely wasn’t me.
Got teenage kids?
 

c.y.c.l.o.n.e.s

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Feb 21, 2007
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Were they points you had redeemed or points you accumulated? Redeemed points will expire if you don't use them within 30 days. Accumulated points will disappear of you go more than a calendar year without using them.
 
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CycloneRulzzz

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Jul 13, 2008
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Today I noticed I was missing about 1,000 points from yesterday. I wasn't sure if I was hacked, or the points expired. I went to the transactions history on the app and don't see anything. The points just seemed to disappear.

Anyone had this happen before?

I had alot more than 1,000 disappear once. I had proof of where my points were at and Casey's reimburse my points back.
 

SayMyName

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Jan 28, 2017
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Were they points you had redeemed or points you accumulated? Redeemed points will expire if you don't use them within 30 days. Accumulated points will disappear of you go more than a calendar year without using them.
We found this out the hard way when my wife redeemed all our points at once, but only needed about half of them for a pizza order. 30 days later and *poof*
 

NWICY

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Sep 2, 2012
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Were they points you had redeemed or points you accumulated? Redeemed points will expire if you don't use them within 30 days. Accumulated points will disappear of you go more than a calendar year without using them.

That's where my points went that one time. One of these times I'll have to clear them out and use them up.
 

simply1

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Jun 10, 2009
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I didn't know they could expire. Maybe I better get a pizza this Friday.
Something you need to see

https://cyclonefanatic.com/forum/threads/casey’s-thin-crust.279178/#post-8916586
 

Rabbuk

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I'm not saying it's aliens but I can't say that it isn't
 

wheels686

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Oct 25, 2006
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Grinnell, IA
Were they points you had redeemed or points you accumulated? Redeemed points will expire if you don't use them within 30 days. Accumulated points will disappear of you go more than a calendar year without using them.
They were points I had accumulated. I hadn’t redeemed any. Been trying to build up to order a few pizzas
 
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