Working From Home Proactively Due to Weather

Gunnerclone

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Jul 16, 2010
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I work in a office where there are some large customer service call centers and most of those call agents are working from home right now while new hires and others that can't work from home are still in the office. One manager told me he can't wait till we finally open up the office to return because over half his team has been significantly less productive at home than they were when they were in the office before the pandemic. These are probably lower paying entry level jobs so I'm sure there is not a lot of motivation to go above and beyond.

Depending on what kind of metrics companies are tracking I think there are scenarios where after the dust settles on the Covid pandemic there are going to be jobs that will need to come back into the office while others will stay at home in order to be the most productive.

He probably won’t be so happy to go back to the office when 30% of the people working remotely quit.
 

CYdTracked

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He probably won’t be so happy to go back to the office when 30% of the people working remotely quit.

I work for a company that has been laying off people the past 2 years to reduce the work force so I am guessing anyone that voluntary quits over not going into the office will satisfy the executives that want to reduce our numbers as they won't have to pay out severance packages to those who quit. I kind of wish they had returned to the office this past summer or fall like many other companies did and see who would have quit.

Before the pandemic the company I work for was trying to force some managers to relocate into markets we had a higher concentration of employees at. They paused that for awhile then this fall land still laid off many who were on the chopping block before the pandemic due to location anyways so I would not be surprised if they make more cuts when we fully re-open offices and we have more quit.
 

Gunnerclone

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I work for a company that has been laying off people the past 2 years to reduce the work force so I am guessing anyone that voluntary quits over not going into the office will satisfy the executives that want to reduce our numbers as they won't have to pay out severance packages to those who quit. I kind of wish they had returned to the office this past summer or fall like many other companies did and see who would have quit.

Before the pandemic the company I work for was trying to force some managers to relocate into markets we had a higher concentration of employees at. They paused that for awhile then this fall land still laid off many who were on the chopping block before the pandemic due to location anyways so I would not be surprised if they make more cuts when we fully re-open offices and we have more quit.

What company is paying severance to call center employees?
 

cowgirl836

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I like people ok until I actually am around them.:D

Seems like it would be way easier to work through a large boring meeting that doesn’t pertain to you but they make you go anyway if you weren’t actually in the same room.

it's definitely way easier to chat your work friends on the side about how dumb the meeting is :D
 

cowgirl836

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I work in a office where there are some large customer service call centers and most of those call agents are working from home right now while new hires and others that can't work from home are still in the office. One manager told me he can't wait till we finally open up the office to return because over half his team has been significantly less productive at home than they were when they were in the office before the pandemic. These are probably lower paying entry level jobs so I'm sure there is not a lot of motivation to go above and beyond.

Depending on what kind of metrics companies are tracking I think there are scenarios where after the dust settles on the Covid pandemic there are going to be jobs that will need to come back into the office while others will stay at home in order to be the most productive.


I mean, there's the problem.
 

qwerty

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I was avant garde and worked remotely in 1993. I was on a project where I was installing, training and getting four new production cells across the U.S. up and running and was on the road for eight months straight. I got a new boss during that time and he flew out to the site I was on after six weeks just to meet me. That was a lot of fun when you are in your 20s and single.
 

CYdTracked

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What company is paying severance to call center employees?

It's based off of years of service. The longer of tenure the more you get. So yeah if someone has only been there like a year It's not much bit say you let go of a manager or someone that has been there 10+ years they'll get a decent package probably
 

Gunnerclone

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It's based off of years of service. The longer of tenure the more you get. So yeah if someone has only been there like a year It's not much bit say you let go of a manager or someone that has been there 10+ years they'll get a decent package probably

We’re not talking about managers. We’re talking about the phone monkeys (no disrespect that is a tough job) tied to a timer answering calls all day.
 

carvers4math

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I started a couple weeks ago and haven't even seen anyone on camera. That part's a bit weird, NGL.

Two of my sons started new jobs in new cities during Covid. The onboarding process was a little awkward. One worked there nine months before his boss realized he had no idea where on the system to look up paid holidays after he just kept working from home on a couple of them.

They haven’t had much trouble making non-work friends. They both had a few friends from ISU in the new cities. They have met friends through mutual activities such as golf and at their apartment complexes.

One of them has a mentor at work who I think was supposed to help with the work socialization but son doesn’t like him much. Seems like a good idea in theory anyway.
 
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CYdTracked

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We’re not talking about managers. We’re talking about the phone monkeys (no disrespect that is a tough job) tied to a timer answering calls all day.

Some of those people can stay in that job for years too. Hell I know people at the IT help desk that have 20+ years in that I don't know why they would want to stay in that job for that long taking front line support calls but I guess some are just content with what they do and have no ambition to find something better?
 

cowgirl836

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This will shock you but it often doesn't take surveillance to see how productive someone is.

Oh I know. If you don't trust your people you have culture issues. I've seen it advertised in postings that they use Time Doctor or similar applications to "assist with employee productivity".