Charges on Credit card from Alumni Association - Not Good PR move...

[cloneluke80]

All - If you are National Cyclone Club members who got automatically signed up for the Alumni Association, watch out...

I saw a charge from Iowa State University on my credit card for $55.

Having a hunch, I went to the Alumni association and found out that that happens to be the annual renewal fee...

So I called them. They said they made a big boo boo. This will not make people happy.

Especially since I never signed up in the first place and never gave them my credit card number!!

They must have got it from NCC or the athletic dept...


I told the lady on the phone I would be nice, but I am betting other people will not be so forgiving...

What a way to anger your strongest allies and donors!

I have to say this was one of Jamie's biggest missteps having us all signed up for AA and putting trust in that organization with your most prized athletic donors...

 

[DaddyMac]

Actually, I thought it was a great move by both organizations. It'll surely prop up number for the AA, at least for a while.

If I'm not mistaken - ALL the money for the university get's funnelled though the Foundation. I'm guessing that's where the mistake was made. That's where your CC number came from - most likely not really a "sharing" of information.

But thanks for the heads up. I have my NCC membership paid quarterly and probably would've confused it with that.

I presume they said they were going to refund your money?

 

[TykeClone]

The Alumni Association doesn't run the cards - some bank does. But the Alumni Association shouldn't know your card number unless you give it to them.

This sounds like a violation of Gramm-Leach-Bliley (the sharing of private information such as credit card numbers with non-affiliated 3rd parties) and I'd take it up with the bank that runs the card and their regulator.

And you can probably make a stink with VISA or MasterCard (whichever kind of card it is) as well.

 

[cloneluke80]

I think Alumni Association has their own budget and my guess their own income statement.

You are correct that NCC money gets funneled through the foundation.

 

[cloneluke80]

They said they did it to alot of people and are reversing the transactions. I won't escalate it any further, but it does make me wonder what kind of place they are running...

 

[CloneAggie]

we're so screwed.

 

[cloneluke80]

we're so screwed.

hey that's my line!

 

[CloneAggie]

:wink:

hey that's my line!

 

[Phaedrus]

Yep. Nothing like credit card fraud to show what a class act you are.

Somebody, somewhere needs to go to prison, if you ask me. Or at least fired.

 

[brianhos]

Wow, that is credit card fraud! This will be ugly if they bill me for a Alumni Association membership.

 

[rte4st8]

I bet if you read the fine print it says that $55 for AA dues will be billed to your Credit Card. You may need help reading the 3 pt font! :skeptical::skeptical:

 

[DaddyMac]

They screwed up and are reversing the transactions.

It's not fraud. It's a mistake.

Unbunch your panties, boys.

 

[brianhos]

I bet if you read the fine print it says that $55 for AA dues will be billed to your Credit Card. You may need help reading the 3 pt font! :skeptical::skeptical:

How could they? I never signed up for the AA. I just looked and I have not been billed, and the NCC has my credit card number.

 

[farmerbrent]

At least you get the the calander, the gift that keeps on giving. After you have one, you won't be able to live without it.

 

[SeattleClone]

Hey! I already was a member of the AA and they just cancelled my membership and credited my account! That's reverse-pickpocketing! oliceman:

:biggrin:

 

[Phaedrus]

They screwed up and are reversing the transactions.

It's not fraud. It's a mistake.

Unbunch your panties, boys.

If the "mistake" involves one organization giving your credit card number to another organization, it's not a "mistake", it's a violation of Federal Law, and should be prosecuted to the fullest extent of the law....

 

[jbhtexas]

If the "mistake" involves one organization giving your credit card number to another organization, it's not a "mistake", it's a violation of Federal Law, and should be prosecuted to the fullest extent of the law....

I believe there is only one organization involved, the ISU Foundation, and all donations to ISU run through this organization. When I get my tax document, it comes from the ISU Foundation, and it lists donations to AA, CC, Library, etc.

 

[DaddyMac]

I believe there is only one organization involved, the ISU Foundation, and all donations to ISU run through this organization. When I get my tax document, it comes from the ISU Foundation, and it lists donations to AA, CC, Library, etc.

I sat with an Asst Dir of Development for the Foundation at the coaches dinner.

The way JBH lays it out is how I understood the operations to work up there as well. Every entity has it's own accounts, ledgers, budgets, etc. But the foundation handles the funds as they are the ones equipped to handle the more complex financial tasks (life insurance policies, stock grants, etc).

It shouldn't happen. But given the promotion that was run this year between the Cyclone Club and Alumni Association, I can see how wires got crossed.

 

[TykeClone]

I believe there is only one organization involved, the ISU Foundation, and all donations to ISU run through this organization. When I get my tax document, it comes from the ISU Foundation, and it lists donations to AA, CC, Library, etc.

There is also a bank involved that had to have given account and demographic information back to the ISU Foundation.

The ISU Foundation did something bad. The bank did something worse that may well be a violation of the Gramm-Leach-Bliley privacy regulations.

 

[rte4st8]

Hey! I already was a member of the AA and they just cancelled my membership and credited my account! That's reverse-pickpocketing! oliceman:

:biggrin:

Reminds of the commercial with the creepy Burger King "guy"?