I was wondering if anyone else has had weird vibes getting tickets to NYC through ISU on Monday. I work for a company that donates $$$ to ISU and are season ticket holders. We called to get some tix to NYC games. On the phone they were rushed, rude and a bit obtuse. Our company has one person who is the contact for our corporate account with ISU. Initially they said he was the only person who could buy the tickets and that he must be the one to pick them up in NYC-- he's not going to NYC... I am. After escalating to a supervisor, we were eventually given permission to buy the tickets under my name with my credit card.
Two days later, not one dime has left my bank account. They said they would only call if there was a problem (no call, thank goodness). They didn't know how much the tickets would be exactly (200, 250 or 295), and didn't know sections of MSG we would be sitting in. Every question I asked was answered in such a way that I could tell I was ******* them off.
My biggest fear is I get to NYC and can't get the tickets I thought I purchased.
I'm shocked they don't have a better way to notify people, give seats assignments, receipts, etc.
Anyone have any insight or similar experience?
D
Two days later, not one dime has left my bank account. They said they would only call if there was a problem (no call, thank goodness). They didn't know how much the tickets would be exactly (200, 250 or 295), and didn't know sections of MSG we would be sitting in. Every question I asked was answered in such a way that I could tell I was ******* them off.
My biggest fear is I get to NYC and can't get the tickets I thought I purchased.
I'm shocked they don't have a better way to notify people, give seats assignments, receipts, etc.
Anyone have any insight or similar experience?
D