Wife and I are moving to a new house in Polk City that is currently in the finishing stages of being built. We started looking at internet options and Mediacom is saying that they currently do not service our neighborhood (however, they are just across the street). Electric guys working on our house told me that it could be a couple years before Mediacom gets into a new neighborhood. Century Link appears to be our only option and they are saying that 1.5 mbps is the fastest internet available. We are hoping to stream our TV and cut the cord, but Century link said with this speed, we wouldn't be able to watch TV and be on our phones at the same time. Does anyone have any experience in this area with internet or have any ideas on where to go from here?
Internet in Polk City
- Thread starter moneyshot8434
- Start date
I live in Pine Ridge. Had CenturyLink for a few years and could never stay connected at 7mbps. It usually was stable at 4mbps. I canceled and have had Mediacom for a few years. Very reliable on my street.
We currently have Mediacom and would much rather go that route, but every time I talk to them, it seems like they just say it is not an option. We are going to be in Wood Haven on the west side of town.
I can't speak to your specific situation but I would consider calling Mediacom at least a couple different times and try to talk to different people. You might get different information.
When we moved into our new home in Ankeny six years ago, we were in the same boat. I was simply trying to move Mediacom service from our previous house to our newly-built house. All was fine until the Mediacom guy shows up to connect and says he can't do it because the box is too far away, so we can't get their service. How they didn't figure this out when scheduling the install, I have no idea. So we got DirecTV/CenturyLink and it was fine. The internet was maybe 12 or 20 Mbps IIRC...not super fast but fast enough at the time, and reliable.
Fast forward 4.5 years, after getting all kinds of direct mail from Mediacom we called to find out if we could switch back, mainly for faster internet. When they showed up for the install and I told them the story of the original attempted install years before, the guy said that what I had been told at the time was wrong. He suspected it was a contracted installer (as opposed to a real Mediacom employee) who didn't want to do the work.
Point is...don't just take no for an answer unless you hear it from a few different people.
EDIT: along these lines, CenturyLink's web site also told me for years that we couldn't get internet speeds that we were actually getting at that time, as current customers. So it's not just a Mediacom thing.
When we moved into our new home in Ankeny six years ago, we were in the same boat. I was simply trying to move Mediacom service from our previous house to our newly-built house. All was fine until the Mediacom guy shows up to connect and says he can't do it because the box is too far away, so we can't get their service. How they didn't figure this out when scheduling the install, I have no idea. So we got DirecTV/CenturyLink and it was fine. The internet was maybe 12 or 20 Mbps IIRC...not super fast but fast enough at the time, and reliable.
Fast forward 4.5 years, after getting all kinds of direct mail from Mediacom we called to find out if we could switch back, mainly for faster internet. When they showed up for the install and I told them the story of the original attempted install years before, the guy said that what I had been told at the time was wrong. He suspected it was a contracted installer (as opposed to a real Mediacom employee) who didn't want to do the work.
Point is...don't just take no for an answer unless you hear it from a few different people.
EDIT: along these lines, CenturyLink's web site also told me for years that we couldn't get internet speeds that we were actually getting at that time, as current customers. So it's not just a Mediacom thing.
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lol...my friend, welcome to my nightmare. I moved to PC a year ago...you can call and call and call Mediacom all you want. They won't do a f'ing thing.
Here's how it works after 6 months of dealing with that stupid f'ing company:
1-they tell you that until enough houses exist AND express interest in their product, they won't run lines to the neighborhood.
2-you have the option of paying to have a cable run to your house but that includes you talking to the city and paying the contractor Mediacom uses to dig the cable...in our case more than $2,000
3-some neighborhoods got together (in other adjacent areas) and pooled their money, upwards of $10k, to have access
This is no ********. I appealed to the highest power I could find...even went to some jagoff in the Tournament Club area who is high ranking in Mediacom only to be ignored.
At one point, and I kid you not, I was given a run down on their ROI and how running a cable at their expense would not return enough revenue to warrant it.
In my old house, I paid over $150 a month for 13 years. Apparently telling them that their $2k investment would yield $23k in the same timeframe, on me alone, isn't enough.
Now, even if those f'ers ran a cable to my house, I'd cut it, roll it up and send it back to them.
Their customer service blows, their product is sub-par and I'd rather use dial up than stoop to working with that sh1tbag of a company.
Thanks for picking that scab.
Here's how it works after 6 months of dealing with that stupid f'ing company:
1-they tell you that until enough houses exist AND express interest in their product, they won't run lines to the neighborhood.
2-you have the option of paying to have a cable run to your house but that includes you talking to the city and paying the contractor Mediacom uses to dig the cable...in our case more than $2,000
3-some neighborhoods got together (in other adjacent areas) and pooled their money, upwards of $10k, to have access
This is no ********. I appealed to the highest power I could find...even went to some jagoff in the Tournament Club area who is high ranking in Mediacom only to be ignored.
At one point, and I kid you not, I was given a run down on their ROI and how running a cable at their expense would not return enough revenue to warrant it.
In my old house, I paid over $150 a month for 13 years. Apparently telling them that their $2k investment would yield $23k in the same timeframe, on me alone, isn't enough.
Now, even if those f'ers ran a cable to my house, I'd cut it, roll it up and send it back to them.
Their customer service blows, their product is sub-par and I'd rather use dial up than stoop to working with that sh1tbag of a company.
Thanks for picking that scab.
Come on...how do you really feel?lol...my friend, welcome to my nightmare. I moved to PC a year ago...you can call and call and call Mediacom all you want. They won't do a f'ing thing.
Here's how it works after 6 months of dealing with that stupid f'ing company:
1-they tell you that until enough houses exist AND express interest in their product, they won't run lines to the neighborhood.
2-you have the option of paying to have a cable run to your house but that includes you talking to the city and paying the contractor Mediacom uses to dig the cable...in our case more than $2,000
3-some neighborhoods got together (in other adjacent areas) and pooled their money, upwards of $10k, to have access
This is no ********. I appealed to the highest power I could find...even went to some jagoff in the Tournament Club area who is high ranking in Mediacom only to be ignored.
At one point, and I kid you not, I was given a run down on their ROI and how running a cable at their expense would not return enough revenue to warrant it.
In my old house, I paid over $150 a month for 13 years. Apparently telling them that their $2k investment would yield $23k in the same timeframe, on me alone, isn't enough.
Now, even if those f'ers ran a cable to my house, I'd cut it, roll it up and send it back to them.
Their customer service blows, their product is sub-par and I'd rather use dial up than stoop to working with that sh1tbag of a company.
Thanks for picking that scab.
They don't have internet in polk city. You have to send mail either by boat or horseback.
I will never understand Mediacom.
I used to work marking underground utilities and would watch entire corn fields get turned into sub divisions. The streets and water/sewer would go in first, then the gas and electric, then CenturyLink. You would think that Mediacom would follow suit. Nope. They would wait. So then homes get build, sidewalks get built, people move in, trees get planted, fences go up, etc. Then after their job is now 100x more difficult, Mediacom would show up and want to install service to this neighborhood.
I used to work marking underground utilities and would watch entire corn fields get turned into sub divisions. The streets and water/sewer would go in first, then the gas and electric, then CenturyLink. You would think that Mediacom would follow suit. Nope. They would wait. So then homes get build, sidewalks get built, people move in, trees get planted, fences go up, etc. Then after their job is now 100x more difficult, Mediacom would show up and want to install service to this neighborhood.
That's exactly how it worked out in our neighborhood.
The only reasoning I can think of from Mediacom's standpoint is they must not think they can compete with CenturyLink's fiber, and are instead focusing on areas where they don't have to compete
So, you guys are telling me there is a chance??? I called Mediacom again today and they said they were going to talk to the technician about what needs to happen in order to run lines. I got a little excited, but after reading these posts I am not going to hold my breath!
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