Broswer display issue

[cyclones500]

... This is something on my end, but I'm not sure how to fix it: CF screen is condensed to narrow display, all items are tiny (probably one-fifth normal size) with huge white space on left & right.

I'm using Firefox, having no issues w/ other sites I use, I checked my Safari browser (which I rarely use), CF display is normal. Did I trigger a display setting inadvertently, or something? ... It was normal tonight until about 15 minutes ago. Insight, anyone?

..I attempted to attach screen shot for visual reference, doesn't seem to work .

 

[cc1091]

Just a guess. If on a PC, Hold down CTRL and then use mouse scroll wheel (or + or -). Hope that helps.

 

[cyclones500]

Just a guess. If on a PC, Hold down CTRL and then use mouse scroll wheel (or + or -). Hope that helps.

 

[cyclones500]

Just a guess. If on a PC, Hold down CTRL and then use mouse scroll wheel (or + or -). Hope that helps.

Yes, that worked! You rock, thanks (I'm on a Mac, same concept, I used Command instead of Control.)

 

[mywayorcyway]

(way off topic)

Back in my support days, I had a user do this frequently. The first couple of times I tried to explain what he had actually done with his mouse, he lacked the dexterity to replicate it even when laid out for him. (this is the kind of person that cannot highlight text because it's too damn confusing)

I instead taught him how to correct it directly in the browser using the menus, but because it was corrected there instead of with his mouse, what I was saying was happening couldn't have possibly been happening. He told me over and over I didn't know what I was doing.

One of my former employees is his manager now. I'm told the user still thinks I don't know what I'm talking about.

 

[cyclones500]

(way off topic)

Back in my support days, I had a user do this frequently. The first couple of times I tried to explain what he had actually done with his mouse, he lacked the dexterity to replicate it even when laid out for him. (this is the kind of person that cannot highlight text because it's too damn confusing)

I instead taught him how to correct it directly in the browser using the menus, but because it was corrected there instead of with his mouse, what I was saying was happening couldn't have possibly been happening. He told me over and over I didn't know what I was doing.

One of my former employees is his manager now. I'm told the user still thinks I don't know what I'm talking about.

I've long thought I would have a difficult time at phone-support — I'd get too frustrated that either a person isn't explaining the problem precisely enough, or would insist my solution is invalid. That's why I try to be patient when I call for help, and also to describe the situation as accurately as I can.

 

[cyclones500]

Just a guess. If on a PC, Hold down CTRL and then use mouse scroll wheel (or + or -). Hope that helps.

Good troubleshooting. I assumed I had accidentally hit a hot-key combo of some kind, just couldn't backtrack to figure out what it was.