StubHub Fees

[iastatehunter]

Went to buy 2 tickets for the game tonight on StubHub and the fee for $29 in tickets was $11.67. That's a 40% markup! Anyone with experience purchasing through StubHub know if it is always that high of a fee?

 

[NATEizKING]

Yeah it's pretty close, I bought 4 tickets for about $25 a piece and the fee was close to $40.

 

[CysRage]

I remember when stub hub used to advertise based on the seller's price and then try to throw all the fees on at checkout. Lots of angry customers back then. Now they advertise the price WITH the fee. The fee is still BS but at least now they disclose it without you believing it to be way cheaper.

 

[iastatehunter]

I remember when stub hub used to advertise based on the seller's price and then try to throw all the fees on at checkout. Lots of angry customers back then. Now they advertise the price WITH the fee. The fee is still BS but at least now they disclose it without you believing it to be way cheaper.

The prices that I am currently seeing do not reflect the fee.

 

[Ms3r4ISU]

So, does StubHub charge fees to both buyer and seller?

 

[ianoconnor]

So, does StubHub charge fees to both buyer and seller?

Yes, they take 10% on the sales side.

 

[NATEizKING]

Stubhub always a last resort, TicketExchange way better.

 

[CysRage]

The prices that I am currently seeing do not reflect the fee.

Weird. They must have went back to their old model. That's dumb. Stub Hub is once again luring customers in and throwing surprise fees at checkout. Terrible strategy. They may make more money but it will **** off customers in the long run.

 

[1100011CS]

I had no idea they charged a fee to the buyer too. That's ridiculous.

 

[Cyclonefan710]

Weird. They must have went back to their old model. That's dumb. Stub Hub is once again luring customers in and throwing surprise fees at checkout. Terrible strategy. They may make more money but it will **** off customers in the long run.

Yeah they changed it again so now you the option to choose if you want to see the fees included or not. Apparently there was some backlash when they changed to have the fees included whigh is pretty much ********. conveiniently the default is without fees included and there is little to no indication you are seeing the prices that way.

 

[KnappShack]

Is Seat Geek an option?

 

[PFlatts]

On the mobile site there is an option to show prices with the fees. Without looking I think it's an icon with three lines pops open options.

 

[LindenCy]

I think their fees used to be worse for sellers than they are now. They may have passed some of that on to the buyer. Part of the issue is that they ship UPS 2 day air, which is not cheap and that cost is absorbed by the buyer.

 

[3TrueFans]

Weird. They must have went back to their old model. That's dumb. Stub Hub is once again luring customers in and throwing surprise fees at checkout. Terrible strategy. They may make more money but it will **** off customers in the long run.

You just have to click the button that says Show Prices with Fees.

 

[CycloneErik]

You just have to click the button that says Show Prices with Fees.

I did not get online to click no buttons.

 

[MartyMcCy]

Stubhub always a last resort, TicketExchange way better.

I had no idea they charged a fee to the buyer too. That's ridiculous.

Both Stubhub and the Iowa State sponsored ticket exchange charge the seller a flat percentage (10%) fee. Part of the buyer's fee on Stubhub is a percentage (15% I think) fee followed by an additional flat fee not based on percentage.

 

[Ms3r4ISU]

I think their fees used to be worse for sellers than they are now. They may have passed some of that on to the buyer. Part of the issue is that they ship UPS 2 day air, which is not cheap and that cost is absorbed by the buyer.

But they have an immediate pdf access option, so there's no "shipping fee" technically.

 

[LindenCy]

But they have an immediate pdf access option, so there's no "shipping fee" technically.

True in some cases (and more and more cases), but perhaps some of the fees came in originally because of this.

 

[Goothrey]

I got tickets for the Texas/ISU game here in Austin via ScoreBig via SeatGeek. Zero fees or taxes.

 

[Cyclones423]

Yea I had a similar experience trying to buy tickets for the TCU football game. Over 40% in fees at the checkout, no way I was paying that. I found a different website that charged of fraction of that in fees, I think it was seatgeek.com. I would just avoid StubHub at all costs and use craigslist, Cyclone Fanatic, or Seat Geek.