This story was back from sometime in the 1990's probably and I can't recall ever stayed at a place this bad since then. Growing up we used to show cattle and usually went to a national show with our state junior association. One year it was in Fort Worth, TX so instead of a dozen or so familes all taking truck and trailers that far someone lined up a semi which we loaded all the cattle and supplies in and everyone just took a vehicle and followed the semi load to Texas. Went non-stop and arrived in Fort Worth about 2am, unloaded the cattle and got to the hotel around 4am. Someone who had stayed at this hotel earlier in the year had booked us a block of rooms in advance. We basically had Apu from the Simpsons running the front desk when we pulled in and chaos eventually ensued...
First room they gave my family keys to we went to unlock it but it wasn't working, eventually we saw the lights turn on and found out someone else was occupying it. Went back to the front desk to let them know and Apu (that's what we all referred to him as by the end of the week) gets on the phone and calls the room up and asks them if they still had the room for the night! HA, about this time another family comes to the front desk with the same problem as well. So Apu puts us in another room, this time it was not occupied but it had a musty smell and there was ceiling plaster that had fallen off the ceiling so once again we go back to the front desk and tell him there is no way we're staying in that room. He then tells us he is all out of non-smoking rooms, it's getting close to 6am at this point and we have been up all night so we say F it just give us any room that is not occupied or falling apart. Finally get settled in and fall asleep and not much past 8am the phone rings. It's the front desk saying sorry for the issues last night we'll have a non-smoking room for you after 10am which at that point we're so tired we said thanks but no thanks the room is not that smokey and everything else is OK with it so we aren't taking any more chances and we're exhausted so thanks for the unwanted wake up call.
It gets better... so we find out the next day all the problems everyone else had and the guy that booked the block of rooms has it out with the manager in the morning as they did not have this bad of expirience there just 6 months earlier but since every hotel is booked up in the area we had no choice but to endure the crappy place for the week. It's hot as hell while we are there so the pool is a popular spot at night and then they closed that down in the middle of the week on us. WTF, it's Texas in July and you closed the pool for cleaning when the hotel is sold out? So we had to sneak over next door that night to use their pool but a few of the guys decided to throw some of the pool furniture in the deep end before the night is over. The sad thing is the next night the pool looks so much better than before and we wondered exactly what digusting stuff we had been swimming in peviously. Another night Apu tried to close the pool early on us and we just stayed in the pool and moved from end to end when he was trying to get us out, eventually he gave up and one of the parents told him "for as much crap as your hotel has put us through this week I think you can let the kids have the pool a little longer tonight to make up for it."
The last night there we planned to head out around 2am to non-stop it back to Iowa and Apu is litterally asleep at the front desk when everyone shows up to check out but he looks happy as can be when we all leave. Everyone made sure to call and write Days Inn about our expirience when we got back but we all got the same canned responses that each location is privately owned and we would have to take it up with the local management there which we obviously had already done. You'd think that even thought it was privately owned that in order to keep their franchise rights that the corporate office would have the authority to do something right?
First room they gave my family keys to we went to unlock it but it wasn't working, eventually we saw the lights turn on and found out someone else was occupying it. Went back to the front desk to let them know and Apu (that's what we all referred to him as by the end of the week) gets on the phone and calls the room up and asks them if they still had the room for the night! HA, about this time another family comes to the front desk with the same problem as well. So Apu puts us in another room, this time it was not occupied but it had a musty smell and there was ceiling plaster that had fallen off the ceiling so once again we go back to the front desk and tell him there is no way we're staying in that room. He then tells us he is all out of non-smoking rooms, it's getting close to 6am at this point and we have been up all night so we say F it just give us any room that is not occupied or falling apart. Finally get settled in and fall asleep and not much past 8am the phone rings. It's the front desk saying sorry for the issues last night we'll have a non-smoking room for you after 10am which at that point we're so tired we said thanks but no thanks the room is not that smokey and everything else is OK with it so we aren't taking any more chances and we're exhausted so thanks for the unwanted wake up call.
It gets better... so we find out the next day all the problems everyone else had and the guy that booked the block of rooms has it out with the manager in the morning as they did not have this bad of expirience there just 6 months earlier but since every hotel is booked up in the area we had no choice but to endure the crappy place for the week. It's hot as hell while we are there so the pool is a popular spot at night and then they closed that down in the middle of the week on us. WTF, it's Texas in July and you closed the pool for cleaning when the hotel is sold out? So we had to sneak over next door that night to use their pool but a few of the guys decided to throw some of the pool furniture in the deep end before the night is over. The sad thing is the next night the pool looks so much better than before and we wondered exactly what digusting stuff we had been swimming in peviously. Another night Apu tried to close the pool early on us and we just stayed in the pool and moved from end to end when he was trying to get us out, eventually he gave up and one of the parents told him "for as much crap as your hotel has put us through this week I think you can let the kids have the pool a little longer tonight to make up for it."
The last night there we planned to head out around 2am to non-stop it back to Iowa and Apu is litterally asleep at the front desk when everyone shows up to check out but he looks happy as can be when we all leave. Everyone made sure to call and write Days Inn about our expirience when we got back but we all got the same canned responses that each location is privately owned and we would have to take it up with the local management there which we obviously had already done. You'd think that even thought it was privately owned that in order to keep their franchise rights that the corporate office would have the authority to do something right?