Direct tv dish

[State43]

So, it didn't occur to me until the day the roofers showed up that my dish would have to be taken down and put back up. So I call direct tv and they are telling me they won't be able to come over and point it till the 23rd. The roofers put it back up and everything, all they have to do is move it to the right location. ***-holes!
i get like a couple stations but most are dark. Anyone have some advice?

 

[Farnsworth]

You can get an app for your phone that finds out where you need to point it. Then you can do it yourself. I know a lot of apartment people who do that as it loves around a lot on your deck if on a tripod.


I've seen the app in use, super easy.

 

[Scott34]

You can get an app for your phone that finds out where you need to point it. Then you can do it yourself. I know a lot of apartment people who do that as it loves around a lot on your deck if on a tripod.


I've seen the app in use, super easy.

Do you know what its called? I have a dish that i'm wanting to use for tailgating. When the time comes, I am going to need to be able to find the right direction for that as well.

 

[capitalcityguy]

Darn...I was hoping this was a DirectTVvsDishvsMediacom thread.

It's been awhile and I'm not sure this topic has been thoroughly vetted yet.

 

[State43]

I'm just so ****** its 10 days. What a crock!

 

[SpartClone]

Try calling a local dealer, they are more apt to come out and help out. I had a guy in Cedar Rapids that I could call when my Dish would get all screwy and he would be there within the day.

 

[Sparkplug]

You can direct it yourself. Go to menu, settings, signal strength, then signal meter. Have one person in front of the tv and the other on the roof. Use phone to communicate. Much easier than yelling

 

[cycloneG]

Try putting some spam on it.

 

[State43]

You can direct it yourself. Go to menu, settings, signal strength, then signal meter. Have one person in front of the tv and the other on the roof. Use phone to communicate. Much easier than yelling

Does this change in real time or do you have to hit signal meter after each move?

 

[ISUFan22]

You noted you forgot. So if you had not, you could have easily scheduled it in advance. That doesn't become DirecTV's problem to act on quicker.

As others noted, it's easy to point yourself. You can at least get it close and the tech can refine it when they come later.

 

[isuforlife]

just call directv they will fix it

 

[acoustimac]

The meter is live. You have to point and let it register first. Its not like you can swing it back and forth and zero in quickly. Most people who tailgate do this all the time. Move it in fairly small increments.

 

[Dino]

Try putting some spam on it.

We have a veteran here. Classic thread.

 

[State43]

You noted you forgot. So if you had not, you could have easily scheduled it in advance. That doesn't become DirecTV's problem to act on quicker.

As others noted, it's easy to point yourself. You can at least get it close and the tech can refine it when they come later.

Two weeks to adjust a dish is stupid. Forget or not. That isa direct tv problem.
but funny story, a sales guy from COX Communications knocked on my door offering a great deal on a cable package. Might be going back to them in a month or so when the 2 years is up.

 

[yler4cy]

You can go on Directv's website to find out the elevation and azimuth:

Dish Pointer

If you look on the back of your Dish one of them should already be set since the dish worked properly before. Once you find out which one it is, point the other using the compass on your phone if you have that. If not, a smart phone should be able to find it.

I hope this helps.

Scott34 - if you have a HD dish, the one with 3 lnb's you are pretty much screwed. They are really hard to position honestly. I recommend getting a autotunning satellite. You can find them cheap and they are ALOT easier as they point themselves.

 

[TDub641]

Call Directv, ask for customer retention and say you want to cancel. They may or may not get it fixed sooner but they should at least offer $ off your bill or possibly NFL Sunday Ticket.

 

[ISUFan22]

Two weeks to adjust a dish is stupid. Forget or not. That isa direct tv problem.
but funny story, a sales guy from COX Communications knocked on my door offering a great deal on a cable package. Might be going back to them in a month or so when the 2 years is up.

It's a non-critical service call that isn't due to their hardware failure. That's gonna be standard.

One person's inability to plan does not become another's responsiblty to act.

Again, easy to correct this yourself.

 

[theantiAIRBHG]

Gosh. I wish I was perfect and never forgot to do anything ever.

 

[State43]

It's a non-critical service call that isn't due to their hardware failure. That's gonna be standard.

One person's inability to plan does not become another's responsiblty to act.

Again, easy to correct this yourself.

you are right, losing a customer is much easier. Keep that business plan smart ***

 

[chuckd4735]

Just cancel your subscription, and then sign back up...they will be out there in a day. They LOVE new subscribers!