Mediacom was out in Ames and surrounding areas last night. It went out about 5:45 due to a cut line in a construction site in Ankeny from what I was told. At 5:50 I got an 800# call, here it was Mediacom asking me if I wanted to up my internet speed. I started laughing and the guy asked what was so funny. I told him about the cable being out. They marketing guy told me he was sitting in a cubicle in West Des Moines and that it would be a couple of hours and we would have it back by then if not sooner. Yeah sure thing on that!! Meanwhile 6 hours later we finally got it back.
This weekend the vixen negotiated with Mediacom, we were going to cancel our land line and keep our internet connection. So they basically cut our monthly rate in half for keeping the phone, plus told us they would upgrade our speed, too.
The next day we couldn't get online.