I know this has been discussed before but I just moved from an apartment (where I was paying $50 for cable+internet) to a house. A Mediacom guy had to come over to "turn on" the Mediacom service.
My last statement (Dec. had a no balance) which I assumed was because I was moving?
I just got my January bill and it was $220! How do I go from a $0 balance on Dec. 18 to a $220 bill on Jan. 4?!
I did notice they charged me $59 to "turn on" the cable at my new house. I also believe the promotional package I used to receive expired.
My question: Can I get Mediacom to remove the $59 install charge and get me back to the promotional rate? If not, I'm switching to Direct or Dish tonight. I will call Mediacom at lunch (and will probably be on hold the entire time) but will I be wasting my time???
Thanks for any input!
My last statement (Dec. had a no balance) which I assumed was because I was moving?
I just got my January bill and it was $220! How do I go from a $0 balance on Dec. 18 to a $220 bill on Jan. 4?!
I did notice they charged me $59 to "turn on" the cable at my new house. I also believe the promotional package I used to receive expired.
My question: Can I get Mediacom to remove the $59 install charge and get me back to the promotional rate? If not, I'm switching to Direct or Dish tonight. I will call Mediacom at lunch (and will probably be on hold the entire time) but will I be wasting my time???
Thanks for any input!