Anyone tried this yet? My wife put together a list yesterday with a pickup for today between 11-12 and she said it worked perfect. It may actually save us money considering that the wife seems to buy a lot of things we already have in the house and no impulse buys. She goes to the urbandale hy-vee and the person they talked to said that it was crazy the number of orders they were getting.
Hy-Vee delivery
- Thread starter dmclone
- Start date
You actually pointed out one of the reasons I wasn't sure a grocery store would do this - impulse buys.
So much of that industry is set up on how you navigate the store.
I'd be all for this, if offered in my area!
So much of that industry is set up on how you navigate the store.
I'd be all for this, if offered in my area!
I find some irony in this. We still have a mom and pop type store in our small town that they have been trying to drive out of business for years; the small store has less selection and higher prices on everything but meat. The mom and pop store has delivered for free for years and it is much more convenient for the elderly, who have a hard time dealing with the Hy-Vee store with it's high shelves, large size, and at least in our town, no drive up for the groceries. The Hy-Vee will wheel groceries out if you ask, but last time I witnessed this, it took them so long to get someone to do it, the poor old lady had to go sit down in the pharmacy because she was getting tired. I am guessing our Hy-Vee will never do the delivery.
Over $100 and it's free.
I haven't checked out the web site but it sounds like since my wife already has a fuel saver card it has tracked her orders and brings up the most common bought items. This is pretty impressive for Hy-Vee since they usually seem behind the times when it comes to technology (not compared to Fareway).
I just looked and you can even get some craft beer.
I was wondering how they handle frozen/cold items but she said the bags are put in insulated crates, whatever that means.
I haven't checked out the web site but it sounds like since my wife already has a fuel saver card it has tracked her orders and brings up the most common bought items. This is pretty impressive for Hy-Vee since they usually seem behind the times when it comes to technology (not compared to Fareway).
I just looked and you can even get some craft beer.
I was wondering how they handle frozen/cold items but she said the bags are put in insulated crates, whatever that means.
Yeah this is a little different. You actually can see the products online and order from there. You don't need to sit in the store(which defeats the purpose), they will actually deliver to your house or you can pick it up in their drive through. My wife did the drive up option and as soon as you drive up you make a call and she said that within 5 minutes the groceries were in her car and she was gone.
I worked at Hy-Vee 15 years ago and we did delivery back then and I agree that it was a cluster f.
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Our mom and pop store just lets you call and tell them what you want and they deliver. It is great for the older people in town. No way old folks will be ordering $100 worth of stuff.
From what I heard, most people are ordering stuff over $100 and Hy Vee is losing money on this new idea. I think its a good concept but I don't think it will last under this system of free delivery over $100.
You're probably right on this one. I don't think Hy-Vee meant this for phone orders. It's kind of like how my mom still orders from catalogs over the phone.
We did the pick up at the south Ankeny location yesterday. You pull in to one of the marked spots and call to let them know you are there. It took a little time...a little over 5 minutes wait I would guess. It was a little after 6 and the place was pretty busy. Still, I would rather sit in the car for 5 minutes then spend 20-30 minutes in a crowded grocery store. Free cause it was over $100. Order was correct. I'll do it again.
There is a reason the mom and pop stores could do that and Hy-Vee couldn't. The technology simply wasn't there for Hy-Vee to process the volume of business they receive efficiently for home delivery. Now the technology exists. Unfortunate for the mom and pop stores.
They will have suggested items pop up along the side so people will still impulse buy.
Cyclonepride
Thought Police
Getting closer to our goal of never having to interact with people. Now to figure out that whole income thing.
I've actually been thinking about the driveup version. We usually do our grocery shopping on lunch break or the way home from work...limited time, and peak hours for shoppers. I think it would be great to pull in and wait a couple of minutes, then have it loaded into my trunk...rather than tired old me dealing with crowds of crabby people. I doubt I would use the delivery version though...we don't live in town.
If you compare like brands of milk, bread, and eggs I think you'll find very little difference between stores on average when they are not on sale. Unless things have changed a lot in 15 years, when we did price comparisons with other stores the differences were very small if you stayed in the aisles and bought the same products. I don't doubt that people who shop at Hy-Vee end up paying a lot more for groceries because of everything else they carry. Maybe this has changed though.
When I worked at Hy-Vee in high school I think I remember them saying they made 1-2% on canned items overall.
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But is your bread smashed when it shows up?!?!
We get beef and pork from farmer friends, so we don't buy a ton of food from grocery stores.
I could see this being a great service and really helping out a parent that is at home with the kids.
We get beef and pork from farmer friends, so we don't buy a ton of food from grocery stores.
I could see this being a great service and really helping out a parent that is at home with the kids.
