I'm not going to give out names because I don't want to ruin the company itself but my desk agent has been kind of a pain to work with...I'm assuming they've been busy but I haven't had much assistance and feel like asking for money is like pulling teeth.
Ended up having just 3 holes in the roof, one of the limbs went completely through the roof and attic, flooded our second room floor, which found a hole to leak to our main floor kitchen and, of course, the basement.
Roofing company called and said the current estimate from the insurance company isn't even close to what they're expecting it to cost. Fortunately, they're working with the company directly to ensure they're getting their money and coming back to me frequently to confirm we're getting what we want.
Ended up having just 3 holes in the roof, one of the limbs went completely through the roof and attic, flooded our second room floor, which found a hole to leak to our main floor kitchen and, of course, the basement.
Roofing company called and said the current estimate from the insurance company isn't even close to what they're expecting it to cost. Fortunately, they're working with the company directly to ensure they're getting their money and coming back to me frequently to confirm we're getting what we want.
