'People are flat-out slobs': Jamie Pollard

I worked in concessions & merchandise management for over 40 years, including 16 with the same company. Started working at Hilton as a student when it opened & went on salaried staff at the Center. Spent 12 years there, moved to LA, started working at the LA Coliseum & Sports Arena for the '84 Olympics.

In LA, we had USC (& Raiders) football at the Coliseum & USC M&W BB ( & Clippers) at the Arena. We sold beer at both venues.

JP is missing out on a huge revenue stream. Yes there is problems with crowd control. We had do be VERY strict with ID checks in the student sections. You could get your ID checked ahead of time at separate tables, and receive a ink stamp on your hand.

It sounds from the comments like the concessions at the stadium already has problems serving the crowds. Is there a problem at Hilton too? Sounds like they don't have enough service lines. If that is the case, it will take a major investment from someone...the University or the Concessionaire, just to expand service.

To do draft beer properly, you need to have refrigeration for kegs, and chilled beer lines from keg to taps. Tough investment for 6 - 7 events a year. You would have to have some added events like concerts, tractor pulls, motocross, etc. Draft beer is more profitable than bottled or canned. Bottles & cans are more difficult (and expensive) to clean up than paper or plastic cups. Also bottles & cans can be thrown at refs, players, fans, whoever.

The Coliseum held 92,000 for football. The Arena held up to 20,000 for BB. Hilton is 14,000, Trice 65,000? At the Coliseum, we could open up 375-400 service lines from a
 
I worked in concessions & merchandise management for over 40 years, including 16 with the same company. Started working at Hilton as a student when it opened & went on salaried staff at the Center. Spent 12 years there, moved to LA, started working at the LA Coliseum & Sports Arena for the '84 Olympics.

In LA, we had USC (& Raiders) football at the Coliseum & USC M&W BB ( & Clippers) at the Arena. We sold beer at both venues.

JP is missing out on a huge revenue stream. Yes there is problems with crowd control. We had do be VERY strict with ID checks in the student sections. You could get your ID checked ahead of time at separate tables, and receive a ink stamp on your hand.

It sounds from the comments like the concessions at the stadium already has problems serving the crowds. Is there a problem at Hilton too? Sounds like they don't have enough service lines. If that is the case, it will take a major investment from someone...the University or the Concessionaire, just to expand service.

To do draft beer properly, you need to have refrigeration for kegs, and chilled beer lines from keg to taps. Tough investment for 6 - 7 events a year. You would have to have some added events like concerts, tractor pulls, motocross, etc. Draft beer is more profitable than bottled or canned. Bottles & cans are more difficult (and expensive) to clean up than paper or plastic cups. Also bottles & cans can be thrown at refs, players, fans, whoever.

The Coliseum held 92,000 for football. The Arena held up to 20,000 for BB. Hilton is 14,000, Trice 65,000? At the Coliseum, we could open up 375-400 service lines from about 60 locations. Beer sales were about 30% of sales on USC games, 40% on Raiders games (go figure). So there is a lot of money to be made, but a lot of investment too. I'm not sure what the deal is with the concessionaire but it sounds like some investment is needed in Trice & Hilton "concessions without adding beer sales.
 
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I've been fortunate enough to attend a very large variety of sporting events of all types around the globe. Professional football, basketball, baseball, hockey in the US and Canada, men's and women's golf, men's and women's tennis, auto racing, European soccer and too many college sports to count.

So, I don't say this lightly, but ISU, particularly JTS, has easily the worst concession service I have ever experienced. I understand they are staffed by volunteers, but it is incredible.

Throw in the hundreds of concert venues I've been to and the fact that they are still dead last makes it that much more impressive.
 
I've been fortunate enough to attend a very large variety of sporting events of all types around the globe. Professional football, basketball, baseball, hockey in the US and Canada, men's and women's golf, men's and women's tennis, auto racing, European soccer and too many college sports to count.

So, I don't say this lightly, but ISU, particularly JTS, has easily the worst concession service I have ever experienced. I understand they are staffed by volunteers, but it is incredible.

Throw in the hundreds of concert venues I've been to and the fact that they are still dead last makes it that much more impressive.
I haven't been able to attend at JTS for a couple of seasons. Does it still have lines to concession booths that extend across the concourse, instead of a roped/snaked arrangement, like a normal venue?
 
I haven't been able to attend at JTS for a couple of seasons. Does it still have lines to concession booths that extend across the concourse, instead of a roped/snaked arrangement, like a normal venue?

Good question. I haven't been back in a few years, but those lines were going strong the last time we were there.
 

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Jamie Pollard: Beer For the Snobs, But Not for the ‘Slobs’​

 

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Jamie Pollard: Beer For the Snobs, But Not for the ‘Slobs’​


Cemeteries, golf courses, and beer gardens

The biggest wastes of prime real estate.

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I worked in concessions & merchandise management for over 40 years, including 16 with the same company. Started working at Hilton as a student when it opened & went on salaried staff at the Center. Spent 12 years there, moved to LA, started working at the LA Coliseum & Sports Arena for the '84 Olympics.

In LA, we had USC (& Raiders) football at the Coliseum & USC M&W BB ( & Clippers) at the Arena. We sold beer at both venues.

JP is missing out on a huge revenue stream. Yes there is problems with crowd control. We had do be VERY strict with ID checks in the student sections. You could get your ID checked ahead of time at separate tables, and receive a ink stamp on your hand.

It sounds from the comments like the concessions at the stadium already has problems serving the crowds. Is there a problem at Hilton too? Sounds like they don't have enough service lines. If that is the case, it will take a major investment from someone...the University or the Concessionaire, just to expand service.

To do draft beer properly, you need to have refrigeration for kegs, and chilled beer lines from keg to taps. Tough investment for 6 - 7 events a year. You would have to have some added events like concerts, tractor pulls, motocross, etc. Draft beer is more profitable than bottled or canned. Bottles & cans are more difficult (and expensive) to clean up than paper or plastic cups. Also bottles & cans can be thrown at refs, players, fans, whoever.

The Coliseum held 92,000 for football. The Arena held up to 20,000 for BB. Hilton is 14,000, Trice 65,000? At the Coliseum, we could open up 375-400 service lines from a
Hi Dave
 
The reason I power drink right before walking into games is I hope to pass out so I don’t have to hear Jackie Schmillen yell into her microphone during the game!

Jackie is the most valid reason I've heard for people drinking.
 
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People sit in the endzone for the climate control, dedicated concessions and restrooms, etc far more than they do for the availability of booze.
If people didn’t sit there for the booze the bar wouldn’t be f’ing packed nonstop whenever I look in there between quarters.
 
Beer. I like it a lot. Which is why I drink a lot of it. But not in JTS, I will say.



I'm not sure, though, I'm really not, that it's a good thing to offer beer sales in JTS. One question: Would the revenue make a dent in the money we need to have for income? Or, would it be inconsequential.

Hey, I'm not arguing one way or the other about beer sales in CFB stadiums, I don't know enough about the positives and the negatives. But: