Premium access gone

Carlisle Clone

Well-Known Member
SuperFanatic
SuperFanatic T2
Jan 2, 2019
439
773
93
50
Anyone else having this issue? Logged out and then back in to see if that would fix the issue and still not able to see anything premium related. I pay $12 a month and just made a paypal auto payment Friday 7/28. Not sure whats up
 

RustShack

Chiefs Dynasty
SuperFanatic
SuperFanatic T2
Jan 27, 2010
13,899
8,380
113
Overland Park
It happens to me every once in awhile, but I can usually get back on pretty quickly. Close the browser and reopen it maybe, I honestly don’t remember how I fix it each time lol.
 
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Amac12

Active Member
Apr 21, 2020
122
185
43
72
Anyone else having this issue? Logged out and then back in to see if that would fix the issue and still not able to see anything premium related. I pay $12 a month and just made a paypal auto payment Friday 7/28. Not sure whats up
Totally lost premium today also.
 

Clone Head

Active Member
SuperFanatic
SuperFanatic T2
Aug 15, 2018
121
225
43
Vancouver, WA
I couldn't get premium for about 4 months even though I was paying for it. I tried calling the number associated with the payment and it is Adam Grays Insurance Company. I tried to contact Chris Williams thru a variety of means but all I got was crickets.

I couldn't cancel the payment from the Cyclonefanatic site because they perceived I was not a premium subscriber.
Finally, I called Paypal to cancel the automatic payment.

It was a very frustrating experience!

I think the problem may have something to do with Paypal and credit card expiration dates.
 

CoachHines3

Well-Known Member
SuperFanatic
SuperFanatic T2
Oct 29, 2019
9,568
19,526
113
I'd be pretty frustrated if this were happening to me.

Any resolve?
 

wing59

Member
SuperFanatic
SuperFanatic T2
Feb 25, 2017
55
56
18
67
I am not seeing any of the premium posts. What do I need to do?
 

Clone Head

Active Member
SuperFanatic
SuperFanatic T2
Aug 15, 2018
121
225
43
Vancouver, WA
FWIW: 99 percent of the time, if somebody loses their access it's because a credit card expired or something like that.
I updated my credit card expiration date in PayPal, but I couldn't get access to the premium forum. I finally contacted PayPal to eliminate the automatic withdrawal. I then re-enrolled into the premium forum.

I think there is a bigger problem than just an expired credit card.
 
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Cyientist

Well-Known Member
SuperFanatic
SuperFanatic T2
Aug 18, 2013
3,848
4,734
113
Ankeny
My premium seems to be off. I have banner ads and lost the super fanatic badge. It looks like my Paypal is current. TIA.