Mine was about a week, but he was a 3rd party contractor who flew in from California. He obviously got paid by the number of reports he submitted because he was worthless. Wouldn't even on the roof, wrote up the wrong shingle type and ignored the tree laying on top of the AC units. I ended up having the construction contractor resubmit the claim and West Bend didn't even blink at it. I think they knew the original adjusters were garbage.After the 2020 derecho, West Bend had an adjuster at our place within 3 days....