My condolences. Our only convenience stores in town are Casey’s so my outrage could only extend to avoiding the one store.
Gift Cards
- Thread starter isufbcurt
- Start date
We buy a lot of dairy, produce, bread, and eggs from KS. Their prices are great on that stuff.
I think their warm food is pretty solid. Caseys absolutely has them beat in pizza but I think their chicken, breakfast sandwiches, hot dogs, soups, etc are great.
I have had this issue. Everytime though I contact them about it and they have sent a replacement card
Shoot, usually the cashier asks if I want it because they try it then. I tell them no since it’s worthless and they toss it
Oh hey...hi...(former) accounting coordinator at HyVee.
The way it was explained to me when I started was that you can't buy currency (gift card) without paying for it immediately. Cash? Paid immediately. Debit card? Paid "immediately". (Or hold on your account) Credit card? Nope. Check? Absolutely not. (Same principle if you're purchasing a money order or sending a Western Union transfer)
Now! At least when I was there...if you were buying a <$25 gift card with the rest of your groceries, as much as I didn't like it, I'd let it slide. If you're purchasing a whole bunch of gift cards for Christmas or during a fuel saver promo, if you present picture ID with a name that matches the credit card, I'd allow it. Businesses were trickier since a majority of the time, the purchaser's name isn't on the card. That was more of a gut feeling.
Gift cards/phone calls - That should be the VERY first thing taught to alllll checkers. With HV, most checkers don't have the "juice" to activate gift cards with just normal transactions at the register...you need a manager to come over with their login/pin. But, I've seen it circumvented spectacularly twice at one store, about a year and a half apart. We lost a lot of money on one of them, on the other we somehow were able to retrieve about 80% of what we lost. (Called the fraud line as soon as we could)
Now, could something had happen that I'm not necessarily privy to where there's a bigger crackdown on it? Obviously, and maybe it's happening at just one particular store. (I speak only of HV, dunno about Casey's)
P.S. - And yes, ABSOLUTELY NOT on credit cards or checks for Lottery. That's a law, not just a policy.
The way it was explained to me when I started was that you can't buy currency (gift card) without paying for it immediately. Cash? Paid immediately. Debit card? Paid "immediately". (Or hold on your account) Credit card? Nope. Check? Absolutely not. (Same principle if you're purchasing a money order or sending a Western Union transfer)
Now! At least when I was there...if you were buying a <$25 gift card with the rest of your groceries, as much as I didn't like it, I'd let it slide. If you're purchasing a whole bunch of gift cards for Christmas or during a fuel saver promo, if you present picture ID with a name that matches the credit card, I'd allow it. Businesses were trickier since a majority of the time, the purchaser's name isn't on the card. That was more of a gut feeling.
Gift cards/phone calls - That should be the VERY first thing taught to alllll checkers. With HV, most checkers don't have the "juice" to activate gift cards with just normal transactions at the register...you need a manager to come over with their login/pin. But, I've seen it circumvented spectacularly twice at one store, about a year and a half apart. We lost a lot of money on one of them, on the other we somehow were able to retrieve about 80% of what we lost. (Called the fraud line as soon as we could)
Now, could something had happen that I'm not necessarily privy to where there's a bigger crackdown on it? Obviously, and maybe it's happening at just one particular store. (I speak only of HV, dunno about Casey's)
P.S. - And yes, ABSOLUTELY NOT on credit cards or checks for Lottery. That's a law, not just a policy.
Speaking of fraud and gas stations…..I learned a fun fact yesterday. I rarely go to Kwik Star just due to what close to me. My brothers lives in Lacrosse, WI and is a very loyal Kwik Trip customer and employee. Stopped at a Kwik Star and I punched in his phone number at the pump thinking maybe I would get him some points. I guess he had built up $.50 off per gallon and the pump asked if I wanted to use it. I could have stolen his fuel discount. I don’t know if this works for Hy-Vee Fuel saver but I might have to try.
TLDR: steal peoples fuel discount by punching in their phone number at the pump.
TLDR: steal peoples fuel discount by punching in their phone number at the pump.
I use my phone number at K&G, and the number on my key tag for HyVee. Both ask about using the discount.
