Computer Question?

Tpups21

Well-Known Member
Apr 11, 2006
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West Des Moines, IA
Does anyone know what a physical memory dump error (blue screen) on my computer might mean? It happened today after an adobe acrobat update. Any info would be greatly appreciated.
 
I'm thinking the word "dump" is a bad sign.

Not always, never a good sign, but not always a bad sign. Most of the time those can be fixed. Did it restart fine? If not, go in to safe mode (it should allow you) and do a restore. If that works for a little bit, but then goes back to a blue screen then so in to safe mode again using networking and download Malwarebytes. Run a complete scan and restart. This usually fixes the problem, sometimes it can be hardware, but not usually. I have worked on many computers and Norton usually causes a fit, and Sony's usually have more problems with BSOD than any other brand (my experience).

Any other symptoms? It could be a bad update, but I highly doubt it as I have not seen any update for Adobe do that. What Adobe update are you on? You should be on 10.
 
Mine has been blue screen free for the last day or so. I went through the problems-needing-addressed file (not sure what exactly that is called, but it popped up on the right side of my task bar occasionally. )

I think the main problem may have been a Java update from October. I downloaded Java again and so far, so good.
 
Not always, never a good sign, but not always a bad sign. Most of the time those can be fixed. Did it restart fine? If not, go in to safe mode (it should allow you) and do a restore. If that works for a little bit, but then goes back to a blue screen then so in to safe mode again using networking and download Malwarebytes. Run a complete scan and restart. This usually fixes the problem, sometimes it can be hardware, but not usually. I have worked on many computers and Norton usually causes a fit, and Sony's usually have more problems with BSOD than any other brand (my experience).

Any other symptoms? It could be a bad update, but I highly doubt it as I have not seen any update for Adobe do that. What Adobe update are you on? You should be on 10.

My computer started right back up just fine, but I did a system restore to be on the safe side. I'm going to try and run the update again and see what happens.