If I’m being generous, I think her logic was: it’s not a meal without rice. If you just want two entrees, I can only sell you a pint of each.
I pleaded with her for a few minutes to get her to understand that it cost them less to give me the two entree meal minus rice. But she wasn’t getting it. I finally just said “two entrees with white rice.”
Did you then take the boxes of rice and ceremoniously dump them in the trash can right in front of her?