Anybody Sell on Etsy?

[Cyforce]

I had a sale that according to USPS was delivered and “accepted at Door”. A week later the buyer claimed they never received it. Well Etsy decided to issue a full refund 100% from my account. Do I have any recourse? Their customer service is difficult to communicate with.

 

[crash_zone]

Yeah - had the same thing happen to me once. Pretty sure USPS delivered to the wrong address and was just a crummy deal all around.

We submitted claim requests to USPS with no luck.

 

[Cyforce]

Yeah - had the same thing happen to me once. Pretty sure USPS delivered to the wrong address and was just a crummy deal all around.

We submitted claim requests to USPS with no luck.

Yeah that $100 insurance the claim to offer has to be pried out of their cost dead hands.

The buyer gave me a one star review over this luckily Etsy did delete that. Which unless the sky falls in on me tonight I’ll qualify as a Star Seller.

 

[cedarstrip]

I've been thinking about starting a shop on Etsy selling labels. Think gag gifts that you apply to existing products. Probably get copied or people will just make there own but I'm not out anything. 50/50 shipping/cost. Any advice for a newbie?