Hy-Vee-What's up?

I don't like HyVee all that much but they're trying to innovate and see what works. If they didn't experiment and ended up failing people would probably ask why they didn't adapt to the market.
Hard to agree with that. Fareway has been 'simply a grocery store' since the beginning of their existence. I don't think they're going anywhere. Hy-Vee has gone away from "helpful smile in every aisle" and have trended more into the experimental stuff as kind of an identity.
 
HyVee decided it had been too long since since they made a bizarre decision, so yesterday they announced they're adding...nail salons! I guess since they're called "The W" there are some nice co-branding opportunities with Wahlburgers.

Can't wait to see what random, destined-to-fail thing they put in their stores next. Dialysis centers? Mattress stores? Auto parts?
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The regular employees are still good, it’s the employees doing the online shopping that won’t greet or help you, and block the aisles
Seems like more often now, there are more "Aisles Online" shoppers than actual customers.
 
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The only problem I ever have with HyVee is when I'm forced to go to one that's not my regular HyVee and I can't find ****. But that's more of a personal problem.

My local Hy Vee recently rearranged the aisles and I can't find **** now. Drives me nuts.
 
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It's amazing seeing the cycle of stores like this:
-Start out a highly successful local store.
-Expand but keep your small town charm and values.
-Learn from your successes and reach more and more markets.
-Sell out to corporate CEO.
-Screw with a winning formula and fail.
-Screw more with formula to make up for alienation of customers and previous missteps.
-Make even more ridiculous changes.
-Fail and close.
-Wonder where it all went wrong.....

And all of this as a private company. They don’t have outside investors pushing to maximize shareholder value. Totally self-inflicted. Bizarre.
 
I really despise that they bought out our small town pharmacy.

They don’t even fill the prescriptions on site, they come packaged from who knows where.

Last time I got husbands meds ( and got rash and hives in addition to asthma attack from the perfume allergy to the soap bombs), they couldn’t find them all. They asked me which ones he ordered and I have no idea, don’t you people have that on computer? They were in three different shelving areas and they are wanting me to yell out his social security number so they can hear it from back corner, with half a dozen people behind me in line
 
Can we all agree Hyvee needs a product-finder app? Type it in and it will show the aisle. I was trying to buy Pesto and it was in two different places in the same store.

Home Depot has this feature on their web site, which has proven very helpful for me when I just need to find one thing.

I was just about to mention Home Depot and Lowe's. If grocery stores ever added something like this, it would be a life-changer. But I'm guessing there are so many SKUs it would be more difficult to manage, plus I suspect grocery stores are more reliant on impulse buys and want people wandering the aisles a little bit.
 
Can we all agree Hyvee needs a product-finder app? Type it in and it will show the aisle. I was trying to buy Pesto and it was in two different places in the same store.

If they just put the olives with the other canned vegetables that would be ggggrrtreeeeaaaatttt
 
"Where there's a panicked teenager with a scanner scrambling valiantly to fill orders and not lose their job in every aisle" just doesn't have the ring to it that the old jingle did.
That aisles online stuff is jacked up. It's nice they offer it, but they have no idea how to operate it efficiently. I heard one of the stores in town has gone through 6 Aisles Online Shopping Managers in the last calendar year.
 
Like Hyvee for produce and meat so I will shop there a lot. Sometimes Target if I don't need either of those things.

Hyvee liquor store is overpriced. Good selection but a lot of the local liquor stores has as good if not better pricing so I go there. Total Wine is the best place to go for liquor though.
 
"Where there's a panicked teenager with a scanner scrambling valiantly to fill orders and not lose their job in every aisle" just doesn't have the ring to it that the old jingle did.

They've had to hire more temp workers as shoppers ever since covid hit and their Aisles Online order numbers increased significantly.
 
Can we all agree Hyvee needs a product-finder app? Type it in and it will show the aisle. I was trying to buy Pesto and it was in two different places in the same store.
It would be a full-time job just to keep it up-to-date. That is one reason I like Fareway. There seems to be about 2 set-ups so it does not matter which one you go to. On a side note, Aldis in Ames just re-arranged. Those bastards.
 
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They clearly are not charging enough for Aisles Online. Last time I was there I talked to a frazzled looking kid filling an order and asked how big a deal the online ordering is for them. She said that she and one other girl had 18 more orders to fill before the next hour and they might fill 200 online shopping orders at that store in a day. That's pretty nuts and doesn't sound fun at all.

I will say that it does give the workers an intimate knowledge of where stuff is in those stores if you ever need to ask a question about something. Most can tell you aisle and rough position including shelf location now.
 
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They clearly are not charging enough for Aisles Online. Last time I was there I talked to a frazzled looking kid filling an order and asked how big a deal the online ordering is for them. She said that she and one other girl had 18 more orders to fill before the next hour and they might fill 200 online shopping orders at that store in a day. That's pretty nuts and doesn't sound fun at all.

I will say that it does give the workers an intimate knowledge of where stuff is in those stores if you ever need to ask a question about something. Most can tell you aisle and rough position including shelf location now.

I worked part-time for Aisles Online a few years ago. When it was still done in a distribution center and the orders processed there were for all the stores in the metro plus Ames and Indianola. Our busy days would see 700-ish orders (usually around the holidays or on bad weather days). This was before Covid, so online shopping hadn't reached the peak it has now. I can absolutely see 200 orders at one store in current times. Also, my pay at the time was $11/hour (they also offered 401K and health insurance, even for part-timers). I think it might be $13 now, but I'm not confident.
 
"Where there's a panicked teenager with a scanner scrambling valiantly to fill orders and not lose their job in every aisle" just doesn't have the ring to it that the old jingle did.

That's your impression of it? It seems like 90% of the time they are just standing there blocking the way when I'm there. Zero urgency.