The entire system like many government assistance systems these days are becoming so confusing on purpose, they want people to give up and stop trying to collect benefits that are theirs by law.
I drew about 10 years ago when the school district I worked closed, so we were all given pink slips but paid until September. I heard that I could apply for unemployment and called the office and they said even though I was getting paid during the summer and had another job lined up for the fall, since I was officially laid off, I could draw. So I did for around 11 weeks, played their game, filed two jobs applications every week, all done while sitting at home. I did get one letter saying that I would have to go over to office one day for a class to help write a resume and other ways to look for work. I went over for the day, was pulled aside by a gal that I used to work with and was told if I needed any extra help she would keep an eye out for me. It was hard to tell her that everything was going to be OK, .