Tech support question

[CycloneErik]

Curious here.
Suddenly, on Wednesday, I lost the ability on any of my computers to go to any Iowa State website, like www.iastate.edu, Blackboard, AccessPlus, or my CyMail.

I jerry-rigged a solution by using my phone with the WiFi off, so I think it's something to do with my apartment router. But, I suspect I'm not supposed to tinker with that (although I just might).

How do I fix this thing and get the ability to work restored?

Today's message: DNS_PROBE_FINISHED_NXDOMAIN

 

[Stewo]

*cough* take a hint *cough*

 

[ImJustKCClone]

Check your microwave for cameras?

 

[1100011CS]

Are you using Chrome?

 

[CycloneErik]

Are you using Chrome?

Yeah.

 

[1100011CS]

Yeah.

Try this:

Type “chrome://flags/” in the address bar and press Enter. Click “Reset all to default” button. Restart Chrome

 

[alarson]

If youre not using it already, try switching to google DNS (which is better than mediacom's anyway)

https://www.wiknix.com/how-to-fix-dns_probe_finished_nxdomain-in-chrome/ shows how to do it from one computer, or you can do it at the router level, changing the default DNS server to 8.8.8.8 and 8.8.4.4

 

[Cyclones_R_GR8]

First thing I would try is to clear my history in Chrome.

 

[WhatchaGonnaDo]

In command prompt, type ipconfig / flushdns

 

[WhatchaGonnaDo]

Also, I know it's stupid, but power cycle your router and/or modem

Disable/re-enable network connections

 

[jdoggivjc]

 

[Bader]

If it's affecting everything going through the router you probably have a DNS problem there. Pull the plug, wait a bit, and plug it back in. If that doesn't do it you could try changing the DNS server on the router, but if it's provided by your apartment complex you probably don't have admin access.

 

[MeowingCows]

I actually am having this exact same problem amongst multiple devices and routers in my apartment. DNS flush didn't work for me, surprisingly. Hadn't tinkered with it much since then. I may play with it tonight and report back with my findings.

 

[Bader]

Running flushdns on a computer is only going to flush the DNS cache on that machine. If nothing is able to resolve hostnames either the router is messed up or the DNS provider your ISP assigned is down

 

[ISUCyclones2015]

I would change the router DNS to google or opendns. But it might be harder if it is a mediacom provided router. They tend to limit access

 

[CycloneErik]

I would change the router DNS to google or opendns. But it might be harder if it is a mediacom provided router. They tend to limit access

It is.

So far, I've tried the things in this thread that I can access, and clicking on prediction service things in the settings. No luck to date.

 

[cyrevkah]

It is.

So far, I've tried the things in this thread that I can access, and clicking on prediction service things in the settings. No luck to date.

Call LL?

 

[Trice]

Curious here.
Suddenly, on Wednesday, I lost the ability on any of my computers to go to any Iowa State website, like www.iastate.edu, Blackboard, AccessPlus, or my CyMail.

I jerry-rigged a solution by using my phone with the WiFi off, so I think it's something to do with my apartment router. But, I suspect I'm not supposed to tinker with that (although I just might).

How do I fix this thing and get the ability to work restored?

Today's message: DNS_PROBE_FINISHED_NXDOMAIN

It's funny you mention this because I had the same issue with a couple of ISU sites I was trying to access. I tried in a couple of browsers and gave up, assuming the sites were down. It was back to normal yesterday but now I'm experiencing the same issue.

I did just try my phone (via Chrome) and it seemed fine. So maybe it's with ISU's site and certain browsers?

 

[CycloneErik]

It's funny you mention this because I had the same issue with a couple of ISU sites I was trying to access. I tried in a couple of browsers and gave up, assuming the sites were down. It was back to normal yesterday but now I'm experiencing the same issue.

I did just try my phone (via Chrome) and it seemed fine. So maybe it's with ISU's site and certain browsers?

With that, I'm going to cry and try Edge. I hate myself for trying this.

 

[CycloneErik]

No success in Edge. Of course, it's Edge.