Tech support question

Discussion in 'Off-Topic' started by CycloneErik, Mar 17, 2017.

  1. CycloneErik

    CycloneErik Well-Known Member

    Jan 31, 2008
    73,380
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    Jamerica
    Curious here.
    Suddenly, on Wednesday, I lost the ability on any of my computers to go to any Iowa State website, like www.iastate.edu, Blackboard, AccessPlus, or my CyMail.

    I jerry-rigged a solution by using my phone with the WiFi off, so I think it's something to do with my apartment router. But, I suspect I'm not supposed to tinker with that (although I just might).

    How do I fix this thing and get the ability to work restored?

    Today's message: DNS_PROBE_FINISHED_NXDOMAIN
     
  2. Stewo

    Stewo Well-Known Member

    Oct 29, 2008
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    Commodity buyer
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    *cough* take a hint *cough*
     
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  3. ImJustKCClone

    ImJustKCClone Well-Known Member

    Jun 18, 2013
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    traipsing thru the treetops
    Check your microwave for cameras?
     
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  4. 1100011CS

    1100011CS Well-Known Member

    Oct 5, 2007
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    Are you using Chrome?
     
  5. CycloneErik

    CycloneErik Well-Known Member

    Jan 31, 2008
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    Yeah.
     
  6. 1100011CS

    1100011CS Well-Known Member

    Oct 5, 2007
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    Try this:

    Type “chrome://flags/” in the address bar and press Enter. Click “Reset all to default” button. Restart Chrome
     
  7. alarson

    alarson Well-Known Member

    Mar 15, 2006
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    • Agree Agree x 1
  8. Cyclones_R_GR8

    Cyclones_R_GR8 Well-Known Member

    Feb 10, 2007
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    First thing I would try is to clear my history in Chrome.
     
  9. WhatchaGonnaDo

    WhatchaGonnaDo Well-Known Member

    Jun 28, 2011
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    In command prompt, type ipconfig / flushdns
     
  10. WhatchaGonnaDo

    WhatchaGonnaDo Well-Known Member

    Jun 28, 2011
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    Also, I know it's stupid, but power cycle your router and/or modem

    Disable/re-enable network connections
     
  11. jdoggivjc

    jdoggivjc Well-Known Member

    Sep 27, 2006
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    Macomb, MI
  12. Bader

    Bader Well-Known Member

    Jul 25, 2007
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    If it's affecting everything going through the router you probably have a DNS problem there. Pull the plug, wait a bit, and plug it back in. If that doesn't do it you could try changing the DNS server on the router, but if it's provided by your apartment complex you probably don't have admin access.
     
  13. MeowingCows

    MeowingCows Well-Known Member

    Jun 1, 2015
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    The OhIowa State University
    I actually am having this exact same problem amongst multiple devices and routers in my apartment. DNS flush didn't work for me, surprisingly. Hadn't tinkered with it much since then. I may play with it tonight and report back with my findings.
     
  14. Bader

    Bader Well-Known Member

    Jul 25, 2007
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    Running flushdns on a computer is only going to flush the DNS cache on that machine. If nothing is able to resolve hostnames either the router is messed up or the DNS provider your ISP assigned is down
     
  15. ISUCyclones2015

    ISUCyclones2015 Well-Known Member

    Dec 19, 2010
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    I would change the router DNS to google or opendns. But it might be harder if it is a mediacom provided router. They tend to limit access
     
  16. CycloneErik

    CycloneErik Well-Known Member

    Jan 31, 2008
    73,380
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    It is.

    So far, I've tried the things in this thread that I can access, and clicking on prediction service things in the settings. No luck to date.
     
  17. cyrevkah

    cyrevkah Well-Known Member

    Apr 12, 2008
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    Administraive Assistant
    Ames, IA
    Call LL?
     
  18. Trice

    Trice Well-Known Member

    Apr 1, 2010
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    Ankeny, Iowa
    It's funny you mention this because I had the same issue with a couple of ISU sites I was trying to access. I tried in a couple of browsers and gave up, assuming the sites were down. It was back to normal yesterday but now I'm experiencing the same issue.

    I did just try my phone (via Chrome) and it seemed fine. So maybe it's with ISU's site and certain browsers?
     
  19. CycloneErik

    CycloneErik Well-Known Member

    Jan 31, 2008
    73,380
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    Grad Student
    Jamerica
    With that, I'm going to cry and try Edge. I hate myself for trying this.
     
  20. CycloneErik

    CycloneErik Well-Known Member

    Jan 31, 2008
    73,380
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    Grad Student
    Jamerica
    No success in Edge. Of course, it's Edge.
     

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