Lost Password Procedure

Discussion in 'Site Feedback and Support' started by BenEClone, Feb 7, 2017.

  1. BenEClone

    BenEClone Well-Known Member

    Mar 21, 2006
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    Spouse lost password. After entering email address there is a prompt to verify - and seems there ought to be a captcha query, but there isn't. Can't get past that point and can't login as new with the same email.
     
  2. bringmagicback

    bringmagicback Well-Known Member

    Dec 3, 2009
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    try a different browser the captcha should show up
     
  3. BenEClone

    BenEClone Well-Known Member

    Mar 21, 2006
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    Same thing in both Chrome and Explorer.
     
  4. bringmagicback

    bringmagicback Well-Known Member

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    hmm, never tried it but I know on lots of websites switching from chrome to exp. thats the issue, sorry couldnt help
     
  5. kentkel

    kentkel Well-Known Member

    Apr 12, 2006
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    In the future, I'd suggest that you use the term "Incorrect" as your password. That way, if you type in the wrong one, a message will appear that says, "Your password is incorrect." You will instantly remember it!
     
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  6. cloneu

    cloneu Well-Known Member

    Jul 26, 2007
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    I just tried resetting password on chrome, IE and Safari and the captcha would not show up on any of them. Appears to be a website issue.
     
  7. cyclonespiker33

    cyclonespiker33 Well-Known Member

    Jan 19, 2011
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    Tell me a little about yourself. I would like to conduct some research.
     
  8. BenEClone

    BenEClone Well-Known Member

    Mar 21, 2006
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    I've tried on two laptops and a desktop using Chrome Explorer running Windows 7 and 10 and Firefox. I'm inclined to agree - hopefully a host will take pity.
     
  9. ChrisMWilliams

    ChrisMWilliams Publisher
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    Apr 10, 2006
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    Thanks guys. I'll look into this. To the OP, shoot me an email to chris.m.will@gmail.com and I will reset it manually for you. Thanks.
     
  10. BenEClone

    BenEClone Well-Known Member

    Mar 21, 2006
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    Problem solved - thank you, Mr. Williams.
     
  11. Cycsk

    Cycsk Well-Known Member

    Aug 17, 2009
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    What does Chris's dad have to do with it?
     

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