Way too many people have aligned their own personal self-esteem with the outcome of this attendance issue.
I thought 25K was aggressive. 25 *percent* might have been defensible although to announce that in the midst of a wave of national stories about Ames being the nation's hotspot was going to be an uphill battle from a PR standpoint regardless.
Where I think Pollard failed here was in anticipating the blowback he would get. Agree or disagree with it, I felt like that was pretty predictable, and if you're going to make a controversial decision against headwinds like that you need to be prepared to stick to your guns and absorb the criticism. If you're going to change course when things get hot, then you should anticipate the heat and just make a different choice in the first place. (I should add, all of this seems very un-Pollard-like to me so maybe it was Wintersteen who got squeamish, I don't know.)
But now Pollard has the worst of all worlds: bad publicity from the first (arguably bad) decision, another round of bad publicity from the new decision, plus he might have overcorrected and cost himself revenue by going straight to zero fans when instead aiming for 10-15K fans might have been hailed as a "more reasonable" choice when compared to 25K.
But that's just public relations and nobody will care in a few days.