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Discussion in 'Off-Topic' started by Ciclone, Aug 20, 2014.
I gotz no Internet in Clive. Anyone else?
If there is a company that comes close to my hatred of Mediacom it is definitely Centrurylink
North of Grimes and mine is out.
Centurylink is a waste always going down and if you call you get someone who can't speak english
Mine is out in Grimes also
They updated their troubleshooting page now:
Known Outage Found
An outage has been reported in your area. Our technicians are looking into it, and it should be resolved within 24 hours.
That's really surprising. I can't remember a time I've ever lost my connection with them, and customer support is almost always Midwestern sounding to me.
I think they have an L1 support or call center in Sioux City or Omaha.
But getting beyond L1 is near impossible. They're troubleshooting track book just consists of a big page that says "unplug the modem for 10 seconds".
That is a great first step in troubleshooting ... and can remove calls before they need escalation. I don't see what the problem is...
I'm in Clive and mine is out too.
My internet wasn't working this morning and I live in Ames.
Mine was down in Ankeny all morning until I left for work an hour ago.
WHO lost power right before they did the 5 am news. I haven't laughed so hard as when they tried to do the weather and she had printed out the radar and tried to show it to the camera. A radio guy would have done just fine. I wonder if Centurylink doesn't have servers or major equipment that also lost power.
West Des Moines also down this am.
I know this thread is about an outage, but Im surprised by those who are complaining about CL. We have had it for nearly 5 years in Ankeny, and I dont recall nay major outages or bad experiences with it in that time.
Back in business here in Clive. All in all not too bad for an outage.
Down in Ankeny. Restarted my router and it came right up. I rarely have CLink problems and when I have called, I get their Sioux City call center most of the time.
It was out for me this morning around 7:30 in WDM near the Clive/Windsor Heights border
Still down for anyone? Mine still isn't working but the online troubleshooter says I shouldn't be affected by an outage.
Pay your bill bro