Nope... Don't google it cyballzz... you know its gonna be bad...not gonna google it... nope...
Sigh...
I hate myself
Geek Squad busts man for child p0rn in DSM
- Thread starter cycopath25
- Start date
Nope... Don't google it cyballzz... you know its gonna be bad...not gonna google it... nope...
Sigh...
I hate myself
I do desktop support for a living and doing file recovery is 1 of many things I do on a given day. I never have personally ran into someone with questionable files on their machine but had a co-worker many years ago that was copying files from a crashed laptop of a high level manager and noticed some questionable files when he did the data transfer. He took it straight to our manager to report it and said it was a very nerve racking time for him as it took a few days for upper management and HR to sort out how they were going to deal with it given this person was very high up in the company and apparently also was just months away from retiring. Once they got everything in order and all the evidence documented and secured the guy got fired for it. Just goes to show it doesn't matter how high up you are or invincible you think you may be because of that title, being careless like that with a company asset could have severe consequences.
I'm just amazed at some of the stuff people will save on their work devices that are not business related yet they get pissy when you try to do them a favor when you come across it by pointing out the company data policies and how they should probably delete anything that is not business related. Same goes for unapproved software installations too. We have a process in place to make sure we are only installing stuff we have internally packaged and tested on our platform in order to stay compliant with licensing and government regulations as well as manage risk with our IT systems. Just because it's a work device and you aren't paying for it personally doesn't mean you can help yourself to whatever you want to install, the company still has to purchase licenses for the use of it.
I'm just amazed at some of the stuff people will save on their work devices that are not business related yet they get pissy when you try to do them a favor when you come across it by pointing out the company data policies and how they should probably delete anything that is not business related. Same goes for unapproved software installations too. We have a process in place to make sure we are only installing stuff we have internally packaged and tested on our platform in order to stay compliant with licensing and government regulations as well as manage risk with our IT systems. Just because it's a work device and you aren't paying for it personally doesn't mean you can help yourself to whatever you want to install, the company still has to purchase licenses for the use of it.
See where an IT guy got busted after setting a company's credit card receipt program. Turns out the guy found a backdoor and was skimming money off 40+ cards. Finally took the AR person to finally figure out what was going on. Company told him if he payed it back they wouldn't press charges. Well he got his mug shot in the paper so he chose the low road. Think it was around $25,000 worth of stuff. Pretty ballsy to use even the company's owners CCs to work the scam.
You don't even necessarily need training for it, it's just part of doing the job. Copying/recovering data often means encountering that data directly in some way, by seeing it outright, previews/thumbnails, file/folder names, ... I've seen my fair share of weird s*** having been in that role before. Not this bad, though.
We'll pretend that's the only thing I was alluding to
I’m either missing or forgotten about something
So you were comparing hiring a prostitute to child porn along with something else?We'll pretend that's the only thing I was alluding to
Similar story. The first desktop I bought from Best Buy (20-25 years ago) was an "open box" one. The sales rep told us it had been a demo model. When I got home and went to register it the customer support person said it was already registered to a guy in Marshaltown. She also shared that it had been turned in for defects and or repairs twice already.
When I took it back to Best Buy they said "tough luck" as it was an open box model. We literally had to stated yelling how Best Buy screwed us before they would give us credit on a new one.
From a legal standpoint..if the tech was saving those files to another computer for the customer, isn't he transporting or possessing it at that time? I'm glad he came forward, has to be a scary thing when you think that the law could find you at fault as well. Any lawyers, feel free to weigh in.
I don't think the tech would have mens rea, so it wouldn't be a crime if they reported it to the police.
Seeing other support stories reminds me of a few of my own. I did support for a small company quite a few years ago and we didn't have any true admin tools. We basically bought a computer and sent it to them. There wasn't a domain controller or anything like that. We did have remote software support setup, but other than that it was just a plain old computer.
One lady complained that her computer was running slow. I jump on and she has everything under the sun installed. Numerous browser toolbars to the point where you could only see 1/3 of the actual browser content, BitTorrent, a few online poker rooms, a Logitech TV remote that I for some reason remember. Tons of stuff. I uninstall all of it, the computer is probably still a mess and loaded with viruses but we weren't true "tech support" - I'm just some a software engineer who helped people with their computers - it wasn't our actual job. Three days later, she says I haven't done anything, it still runs slow, I look again, most of it is back.
The one that really stands out is the woman who couldn't identify some things on her computer and she was concerned. We didn't buy the laptop but I looked anyway. I'm on the phone with her fishing around and ask her if her computer has a webcam. She says no. I ask her to look for the camera lens, she is adamant it does not have one. I ask her if she has a digital camera plugged into the computer. Again no. I tell her I'm going to open it and see what it is. She says okay.
A webcam window opens. She says "hey look, I can see me in my computer!". I say "ummm....I know. I can see you too."
She was sitting there working with her hair in a towel and wearing nothing but a bra. I closed the camera. She shrieked and ran off.
We were on good terms and laughed about it later, but it was uncomfortable for a few minutes.
One lady complained that her computer was running slow. I jump on and she has everything under the sun installed. Numerous browser toolbars to the point where you could only see 1/3 of the actual browser content, BitTorrent, a few online poker rooms, a Logitech TV remote that I for some reason remember. Tons of stuff. I uninstall all of it, the computer is probably still a mess and loaded with viruses but we weren't true "tech support" - I'm just some a software engineer who helped people with their computers - it wasn't our actual job. Three days later, she says I haven't done anything, it still runs slow, I look again, most of it is back.
The one that really stands out is the woman who couldn't identify some things on her computer and she was concerned. We didn't buy the laptop but I looked anyway. I'm on the phone with her fishing around and ask her if her computer has a webcam. She says no. I ask her to look for the camera lens, she is adamant it does not have one. I ask her if she has a digital camera plugged into the computer. Again no. I tell her I'm going to open it and see what it is. She says okay.
A webcam window opens. She says "hey look, I can see me in my computer!". I say "ummm....I know. I can see you too."
She was sitting there working with her hair in a towel and wearing nothing but a bra. I closed the camera. She shrieked and ran off.
We were on good terms and laughed about it later, but it was uncomfortable for a few minutes.
