I've been getting extremely slow download speeds for about a week now, between 0.70mbps and 1.7mbps. I called Mediacom tech support and they said I'm experiencing "severe packet loss." My question is, is packet loss something that could be caused by a router or not? I would not think the router would be problem since it is less than a month old, but I don't want them to get here and tell me it's a problem with my equipment. Unfortunately my wife is on a business call right now so I can't unhook it and try bypassing the router at the moment. Just wondered what anyone thought...