Stubhub Fees

Discussion in 'Off-Topic' started by cycloneworld, Jul 23, 2010.

  1. cycloneworld

    cycloneworld Facebook Knows All

    Mar 20, 2006
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    A mini-rant here...I went to buy some bleacher seats for a Cubs game on Stubhub and holy hell, the fees are outrageous! Tickets were $65, I was buying 6. Stubhub "service" fee was $40 and then they tacked on another $5 to "deliver" the tickets electronically. $45 in fees for the ability to buy tickets...

    And then I find out the seller also gets hit with a 15% service fee! So Stubhub would get over $100 in fees for this transaction. Ticketmaster called and even they think that's ridiculous!
     
  2. DaddyMac

    DaddyMac Well-Known Member

    Oct 18, 2006
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    Yep - I sold some tix on Stubhub last year. It's a whoopin.

    The bad part for the buyer is that the seller can factor the fee into the price. So you're often paying a fee that's a percentage of another fee. (buyer is a %, right?)
     
  3. IcSyU

    IcSyU Well-Known Member

    Nov 27, 2007
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    Correct me if I'm wrong but isn't StubHub owned by Ticketma$ter? Ticketma$ter damn near has to have a monopoly on that market.
     
  4. cytech

    cytech Well-Known Member

    Apr 10, 2006
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    I thought stubhub was owned by ebay
     
  5. IcSyU

    IcSyU Well-Known Member

    Nov 27, 2007
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    Yep, I was wrong, Ticketma$ter has TicketsNow.
     
  6. acrozier22

    acrozier22 Well-Known Member

    StubHub is a rip off. Anyone trying to get tickets off of StubHub is either a) desperate or b) ********.
     
  7. cycloneworld

    cycloneworld Facebook Knows All

    Mar 20, 2006
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    Where else do you get them? Most people on eBay think their tickets are worth 2-3x face value. At least on Stubhub the price is pretty decent until you start tacking on all of the fees.

    That said, we didn't buy them on Stubhub out of principle.
     
  8. RING4CY

    RING4CY Well-Known Member
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    That's why I use the "off brand" ticket websites like ticketsforless.com
     
  9. Aaron Jacobs

    Aaron Jacobs Member

    Sep 24, 2007
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    7.50 per ticket in service fees really doesn't seem to bad.
     
  10. isukendall

    isukendall Well-Known Member

    Nov 30, 2006
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    This is very simple:

    a) Get them when they go on sale, or at least before they sell out. You still pay Ticketmaster fees (depending on venue), but don't have the huge markup.

    b) Craigslist. Most decent shows, you can find somebody looking to get rid of tickets. I'd rather pad the pockets of an avg Joe paying a little extra than paying premium through Stubhub or similar.
     
  11. chewbocka

    chewbocka Member

    Nov 25, 2009
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    StubHub chargest the buyer 10% of the price as a fee so the bigger your order the higher the fee. The bleachers I bought from StubHub were still cheaper than buying from cubs.com which has a 12% tourism fee or some nonsense.
     
  12. RING4CY

    RING4CY Well-Known Member
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    Mar 20, 2010
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    Do a little research and you can find ticket websites that don't have service fees.
     
  13. cycloneworld

    cycloneworld Facebook Knows All

    Mar 20, 2006
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    Just checked here...the ticket prices are way high.
     
  14. Flag Guy

    Flag Guy Well-Known Member

    Mar 2, 2007
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    Tickets in general have gotten outragous. The fees that get tacked on ontop are rediculous, and are only going to keep getting worse until there is a consumer backlash

    So long as people still pay the fees, those fees will exist
     
  15. RING4CY

    RING4CY Well-Known Member
    Bookie

    Mar 20, 2010
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    Unless it's the hottest ticket in town to the hottest event in town, I wait until the last minute to buy my tickets from them.

    I got section 136 (between the 42 and 50 yard line) row 2 tickets from them to the Chargers @ Chiefs game last year for $115 a piece.
     
  16. bugs4cy

    bugs4cy Well-Known Member

    Jun 7, 2009
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    #16 bugs4cy, Jul 23, 2010
    Last edited by a moderator: Jul 29, 2010
    A few years ago I was 6th in line to buy Buffett tickets. The show was sold out around person #2. We ended up having to buy off Stubhub and it totally rankled me. I snooped around on the web, and found some articles where a congressman, or whatnot, out East had started to take them on, but I don't think it went anywhere.

    I think Ticket******* says they're sold out but they just sell them on Stubhub for more profit.
     
  17. ISUAlum2002

    ISUAlum2002 Well-Known Member

    Apr 11, 2006
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    #17 ISUAlum2002, Jul 23, 2010
    Last edited by a moderator: Jul 29, 2010
    I cannot wait until they start assigning buyer's names to the tickets so they can shut that crap down. I think they did it for a recent Britney Spears concert here last year.

    If you want tickets to a Metallica show, you can pretty much forget about paying face value. The scalpers just buy up all the tickets as soon as they go on sale and you're stuck having to pay a premium to get the tickets. Lame. Bands and concert production management companies need to start protecting the people who actually want to attend the concerts from the online scalpers. Its just ridiculous now.
     
  18. hawkeyeh8r

    hawkeyeh8r Well-Known Member

    Jun 10, 2010
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    just gonna through this out there...even though im a chiefs fan...im pretty sure last season they werent the hottest event in town. this year should hopefully be an improvement
     
  19. RING4CY

    RING4CY Well-Known Member
    Bookie

    Mar 20, 2010
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    Same tickets on Stubhub were $150.
     
  20. StubHub

    StubHub New Member

    Jul 29, 2010
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    I am reaching out to you from StubHub Executive Customer Care. We have read your question and I would like to explain our service fees and why they are assessed.

    At StubHub, we are fans like you and we have created our marketplace to bring fans together to buy and sell tickets. We strive to be the best secondary marketplace for event tickets. We are also an open marketplace, meaning that anyone can list tickets on our site for sale and the listing process itself is free.

    When a customer calls our Customer Service Department, they are talking to a live Customer Service Representative. The representatives then assess the situations by answering all questions and take any necessary steps needed to resolve the situation. However, all this work requires man power and has costs incurred to provide. As such StubHub charges a 10% buy fee (a minimum buy fee of $5.00 on orders less than $50.00) and a 15% sell fee to sellers. StubHub is then able to provide the exceptional customer service to our customers when there is an issue that requires our special attention.

    I hope this answers any questions regarding the service fees on our site. If you would like to discuss further, please feel free to email me at yourfeedbackmatters@stubhub.com Attn: Sue along with contact information and I will be happy to follow up with you directly.
     

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