Mediacom sucks

Discussion in 'Off-Topic' started by Cyclonesince78, Feb 15, 2014.

  1. Cyclonesince78

    Cyclonesince78 Well-Known Member

    Mar 8, 2012
    14,396
    145
    63
    On the bright side, at least it got through the ISU game before the cable tv decided to completely stop working.
     
  2. theantiAIRBHG

    theantiAIRBHG Well-Known Member

    May 25, 2011
    11,473
    342
    83
    Hiawatha, IA
    I love their "our service doesn't waiver or pixelate during snow and rain" commercial.
     
  3. ImJustKCClone

    ImJustKCClone Well-Known Member

    Jun 18, 2013
    23,721
    801
    113
    Professional Pongid Pundit
    traipsing thru the treetops
    Nah...the best ones are the "OMG a person actually answered the phone!" commercials. Because of location and the way our land lies we are stuck with Mediacom...and if there's a problem you can be on hold forever. When I get the phone tree asking all the questions, I answer every question with "representative, please"...gets you to a live person a lot quicker (even though half the time they can't do jack for you).
     
  4. Cyclonesince78

    Cyclonesince78 Well-Known Member

    Mar 8, 2012
    14,396
    145
    63
    At this point I wish I was on hold forever. Not only does my cable not work, when I call them it's either busy, or they disconnect me because their "call volume". I just gave up. Part of me just wants to keep calling them to keep their lines jammed up.
     
  5. Cydar

    Cydar Well-Known Member

    Apr 2, 2006
    3,103
    87
    48
    I just assumed that whenever the cable went out customer service just took the phone off the hook.
     
  6. jtdoyle1

    jtdoyle1 Well-Known Member

    Apr 11, 2006
    2,577
    152
    63
    Male
    Designer
    Ankeny, IA
    If we combined all the "mediacom sucks" threads I think it would rival the RV super-thread.
     
  7. JP4CY

    JP4CY Well-Known Member

    Dec 19, 2008
    9,019
    300
    83
    Sommerset
    Mediacom is the worst television/phone company in the country. I read that in a Consumer Reports once. Verizon FIOS surprisingly had very high rankings wherever you have to live to get their services.
     
  8. ImJustKCClone

    ImJustKCClone Well-Known Member

    Jun 18, 2013
    23,721
    801
    113
    Professional Pongid Pundit
    traipsing thru the treetops
    Are you saying your cable is STILL out? Mine's on...rural Story County...
     
  9. urb1

    urb1 Well-Known Member

    Jan 23, 2010
    1,857
    36
    48
    Urbandale
    Looks like I'll be starting season 2 of House of Cards tonight. (I was planning too already.)
     
  10. Cyclonesince78

    Cyclonesince78 Well-Known Member

    Mar 8, 2012
    14,396
    145
    63
    It's been out since about 2:30-3:00. Clive/Waukee area.
     
  11. ImJustKCClone

    ImJustKCClone Well-Known Member

    Jun 18, 2013
    23,721
    801
    113
    Professional Pongid Pundit
    traipsing thru the treetops
    Ah - yours is Des Moines based. I deal with the Ames folks. Sorry, pal. Time to break out a movie, I guess.
     
  12. CyArob

    CyArob Well-Known Member

    Apr 22, 2011
    24,586
    782
    113
    Nuclear Fusion
    MN
  13. alarson

    alarson Well-Known Member

    Mar 15, 2006
    24,293
    1,135
    113
    Male
    Advertising sales
    Ankeny
    They actually basically do that now. They'll have a recorded message say 'there is an outage in your area and we are working to fix it. please call back later
     
  14. urb1

    urb1 Well-Known Member

    Jan 23, 2010
    1,857
    36
    48
    Urbandale
  15. Cyclonesince78

    Cyclonesince78 Well-Known Member

    Mar 8, 2012
    14,396
    145
    63
    Was hoping to catch the Baylor vs KSU game. Thanks again Mediacom!
     
  16. CyclonesRule

    CyclonesRule Well-Known Member

    Apr 10, 2006
    3,871
    72
    48
    West Des Moines
    Mediacom of course will give all their subscribers in the affected area a discount for the service interruption, right.
     
  17. 3TrueFans

    3TrueFans Well-Known Member

    Sep 10, 2009
    31,177
    1,405
    113
    Ames
    If you ask for one they might, I've done it in the past for internet down time.
     
  18. CYcoFan

    CYcoFan Well-Known Member

    Aug 15, 2007
    1,463
    39
    48
    Ames
    #18 CYcoFan, Feb 15, 2014
    Last edited: Feb 15, 2014

    This but I would approach it with. Listen you run commercials that claim Cable never has disruptions or goes out and that Satellite does. Why is my cable out? apply pressure that way and they may comp you more than just this month. They know that they run false advertising Satellite goes out far less especially with the new dishes than cable does. Cable is geting better, but they know they are wrong especially cause they sell it with it never​ or allude to never

    Especially if they have you under a 2 yr contract. ask them to send you a copy of your contract you'd like to see if this disruption breaches their contract....


    Edit - if after being polite and letting them know they lied and if they won't do anything you may leave etc, or something more creative, then feel free to unload on them...
     
  19. 3TrueFans

    3TrueFans Well-Known Member

    Sep 10, 2009
    31,177
    1,405
    113
    Ames
    I just said "Hey my internet was out for most of the day, could I get a credit?" It almost isn't even worth the time though since it's like $2 or something.
     
  20. CYcoFan

    CYcoFan Well-Known Member

    Aug 15, 2007
    1,463
    39
    48
    Ames
    Oops I am talking about TV, yeah the Internet stuff they always give u the run around on
     

Share This Page