So I just got a bill today and plastered across the front page were these two words: Disconnect Notice. Since I signed up for automatic withdrawal and had a test withdrawal from my checking account about 2 months ago, I went through the following emotions: scared, confused, angry. I just called their customer service number and found out that, yes, the automatic withdrawal has gone through and that no, I shouldn't be worried because they are going to take the money out on the 12th of next month and the notice says that the service wouldn't be disconnected until the 13th. Oh really? Such a huge ******* difference. And here I was thinking that maybe because I signed up for and had the 1/10th of a cent or whatever it was withdrawn from my account that maybe you would do the smart thing and take my money when it is due. Guess I was wrong. You'd think that when I give a company an open line to my ******** checking account, they would take out the money for my ******* bill sometime in the month or so following it and not wait until they send a ************ disconnect notice to tell me that everything is, and has been, fine for a few weeks now. I'm more than halfway tempted to spend some time figuring out who to call at the better business bureau/whatever state agency regulates the power company so that someone at the electric company who works in accounts receivable gets yelled at by someone other than a scared, confused graduate student.