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Thread: Computer Help

  1. #1
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    Computer Help

    My mom called today. After a recent windows update her pc rebooted and now asks for a password to login. She's never had a password before. There is no option to cancel out and get past it. Any suggestions?



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    Re: Computer Help

    Did she try just hitting enter?



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    Re: Computer Help

    Quote Originally Posted by IcSyU View Post
    Did she try just hitting enter?
    If that doesn't work, what operating system does the computer have?



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    Re: Computer Help

    Which version of Windows does she use, XP SP2, XP SP3, Vista, or Win7?


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    Re: Computer Help

    Quote Originally Posted by drednot57 View Post
    Which version of Windows does she use, XP SP2, XP SP3, Vista, or Win7?
    XP SP3



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    Re: Computer Help

    Quote Originally Posted by ruxCYtable View Post
    XP SP3
    You can try putting Administrator for the user and no password. Most likely wont work, but give it a shot.



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    Re: Computer Help

    Did she have auto login enabled? One of the recent security updates disable this feature IIRC. For my machine, I require a login to keep young eyes from seeing what they're not supposed to see when I'm not with them. Login as administrator and see if auto login can be re-enabled.


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    Re: Computer Help

    Quote Originally Posted by ruxCYtable View Post
    My mom called today. After a recent windows update her pc rebooted and now asks for a password to login. She's never had a password before. There is no option to cancel out and get past it. Any suggestions?
    I recommend contacting your system administrator.



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