Results 1 to 7 of 7
  1. #1
    Pro
    Points: 26,648, Level: 50
    Level completed: 10%, Points required for next Level: 902
    Overall activity: 4.0%
    Achievements:
    Veteran25000 Experience Points

    Join Date
    Apr 2009
    Posts
    2,132
    Points
    26,648
    Level
    50
    Thumbs Up
    Received: 60
    Given: 78

    Rundll32.exe problem

    Iím having some problem with my laptop that is infected by virus 2 weeks ago. A malware caused a pop-up saying that my computer was infected by viruses and then asked to buy a bogus anti-virus program.
    I couldnít run malwarebytes in the normal mode as the virus blocked it, so I ran it in the safe mode and malwarebytes removed all the infected files/programs, but still I canít run anything in the normal mode (any applications like Word, Excel, internet explorer, firefox, as well as internet conntection, etc) as the rundl32.exe file canít be found and asked what program this application should be run.
    Any advice on this problem - I tried to restore the rundll32 but looks like either I didn't do it right or it doesn't work.
    Thanks,



  2. #2
    Pro
    Points: 57,799, Level: 74
    Level completed: 50%, Points required for next Level: 751
    Overall activity: 0%
    Achievements:
    Veteran50000 Experience Points

    Join Date
    Nov 2006
    Location
    Madison, WI
    Posts
    2,190
    Points
    57,799
    Level
    74
    Thumbs Up
    Received: 99
    Given: 487

    Re: Rundll32.exe problem

    I was a victim of a series of accidents, as are we all.

  3. #3
    Pro
    Points: 26,648, Level: 50
    Level completed: 10%, Points required for next Level: 902
    Overall activity: 4.0%
    Achievements:
    Veteran25000 Experience Points

    Join Date
    Apr 2009
    Posts
    2,132
    Points
    26,648
    Level
    50
    Thumbs Up
    Received: 60
    Given: 78

    Re: Rundll32.exe problem

    Yes. First that was the problem, and then I got infected by this nasty malware. After I cleaned it up, I didn't get Windows cannot find C:\WINDOWS\system32\rundll32.exe question / pop up anymore but I couldn't run any programs.

    I tried this but still have problems
    ***Find a copy of rundll32.exe in folder c:\windows\system32\dllcache or in c:\windows\servicepackfiles\i386.
    If you find this, go ahead and copy rundll32.exe to the system folder c\windows\system32.



  4. #4
    Rookie
    Points: 21,611, Level: 44
    Level completed: 96%, Points required for next Level: 39
    Overall activity: 0%
    Achievements:
    10000 Experience PointsVeteran

    Join Date
    Apr 2010
    Location
    Des Moines, IA
    Posts
    552
    Points
    21,611
    Level
    44
    Thumbs Up
    Received: 0
    Given: 0

    Re: Rundll32.exe problem

    How to Remove a RUNDLL32.EXE Error

    A rundll.32.exe error occurs when Windows attempts to open a file, but for some reason, it encounters an issue and can't. This is normally due to a program being uninstalled improperly, leaving pieces of files and folder behind. Or perhaps a virus damaged the file that needs to be opened. Whatever the reason is, the rundll32.exe error must be corrected for the desired files to be opened and used





    1. Step 1

      Click the "Start" button on the desktop; then select "Run." This will load a new window containing just one search bar. Type "msconfig" into the bar and hit "Enter." This will open the Windows Configuration window.
    2. Step 2
      Choose "Selective Startup" by clicking the small circle next to it. There will several options below it. Only select one. To correct the rundll32.exe issue, you will have to perform each option one at a time, and it does not matter what order you go in. Click "OK" and then restart the computer
    3. Step 3
      Open up the Windows Configuration again by following the same procedures as in Step 1. An item will be identified as the root to the rundll32.exe error. Once the root of the error is detected, Windows Configuration will correct the issue.
    4. Step 4
      Repeat Step 2 and select a different option under "Selective Startup" if the previous reboot didn't produce any results to the root of rundll32.exe. If the root was detected, there is no need to continue with rebooting the system with different options selected. However, if nothing is detected after the second boot, continue on with the third boot and select a different option. Continue this until the problem is identified.



  5. #5
    Recruit
    Points: 4,402, Level: 19
    Level completed: 38%, Points required for next Level: 248
    Overall activity: 0%
    Achievements:
    Veteran1000 Experience Points
    flinkpoyd01's Avatar
    Join Date
    Sep 2009
    Location
    SLC, UT
    Posts
    94
    Points
    4,402
    Level
    19
    Thumbs Up
    Received: 0
    Given: 0

    Re: Rundll32.exe problem

    I have seen this a few times of late.

    This is all assuming you are running XP.

    First of all, make sure you have all the spyware/malware cleaned up.

    Second, get out your XP installation disc and slap it in the drive. Open a command prompt (Start menu -> Run -> type "cmd"). In the command prompt box, type "sfc /scannow". This will start a scanning process that will look at all of your important Windows files and if they have been altered it will recopy the correct version from the Windows disc. This will take some time.

    Third, many times you are still left with registry entries that are incorrect due to the malware/spyware making changes to the registry. No antispyware program will restore these so you need to set them back to the correct settings. Unzip the file attached and run the .reg key. It will ask if you want to import the registry settings, answer yes. Then try to open your applications and with any luck things should be working fine.

    Let me know if you need more help.
    Attached Files Attached Files



  6. #6
    Pro
    Points: 26,648, Level: 50
    Level completed: 10%, Points required for next Level: 902
    Overall activity: 4.0%
    Achievements:
    Veteran25000 Experience Points

    Join Date
    Apr 2009
    Posts
    2,132
    Points
    26,648
    Level
    50
    Thumbs Up
    Received: 60
    Given: 78

    Re: Rundll32.exe problem

    Thanks, all. I will try the suggestions on the weekend



  7. #7
    Pro
    Points: 26,648, Level: 50
    Level completed: 10%, Points required for next Level: 902
    Overall activity: 4.0%
    Achievements:
    Veteran25000 Experience Points

    Join Date
    Apr 2009
    Posts
    2,132
    Points
    26,648
    Level
    50
    Thumbs Up
    Received: 60
    Given: 78

    Re: Rundll32.exe problem

    I finally managed to make it work again by fixing the association using the registry editor. Now the exe files (Word, Excel, Internet Explorer, etc) work again. However, my Firefox is still in the safe mode and when I started windows I got this message:

    "RunDLL
    Error loading: C:\WNDOWS\amefirawaxoz.dll
    The specified module could not be found"
    Any help/ideas will be truly appreciated. Thanks in advance



Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
  • TV: TBD
  • Iowa State vs. Oklahoma
  • November 1, 2014
  • 07:00 PM