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  1. #1
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    Iowa Appliance Rebate

    Can anyone get through via the phone or website? I had a feeling they wouldn't be prepared for the onslaught.



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    Re: Iowa Appliance Rebate

    i havent been able to either. wonder how this is going to play out now


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    Re: Iowa Appliance Rebate

    You hype up something weeks before it happens, tell everyone it's a limited time offer, and say you've contracted with a company especially well-equipped to handle high volume calls and Web site hits. What else would you expect to happen?

    I bet typical Monday morning productivity is taking a beating this morning.



  4. #4
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    Re: Iowa Appliance Rebate

    I've been trying for 35 min. so far and have had no luck even getting the website to load. Phone # has been busy the whole time as well...



  5. #5
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    Re: Iowa Appliance Rebate

    Quote Originally Posted by st8phan View Post
    I've been trying for 35 min. so far and have had no luck even getting the website to load. Phone # has been busy the whole time as well...
    Same here.



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    Re: Iowa Appliance Rebate

    We took a look this morning because the numbers they were reporting on KCCI made no sense whatsoever. The rebates ranged from $100-$500.


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  7. #7
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    Re: Iowa Appliance Rebate

    Quote Originally Posted by brianhos View Post
    We took a look this morning because the numbers they were reporting on KCCI made no sense whatsoever. The rebates ranged from $100-$500.
    What numbers made no sense?



  8. #8
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    Re: Iowa Appliance Rebate

    Quote Originally Posted by johnstoncy View Post
    Can anyone get through via the phone or website? I had a feeling they wouldn't be prepared for the onslaught.
    I personally know each of the state employees involved with this program. I have worked with each of them for many years. Let me say that this is typical of the type of thinking and planning that they do. I could get political at this point, but I won't.

    Everyone has to email or call the governor and the number listed in the information and let them know how this went down for you. I am guessing that there will be such an up roar (no one will be able to get through to the rebate website all day) that they will have to go to plan B.

    PS-There is no plan B but one will have to be made up real quick!



  9. #9
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    Re: Iowa Appliance Rebate

    I'e called 100+ times and haven't gotten through. You think they'd build the site so it was capable of handling a higher volume.



  10. #10
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    Re: Iowa Appliance Rebate

    Quote Originally Posted by GOODCYZ View Post
    I'e called 100+ times and haven't gotten through. You think they'd build the site so it was capable of handling a higher volume.
    That's a unique concept to some people.



  11. #11
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    Re: Iowa Appliance Rebate

    i just called the office of Iowa Energy and she indicated that both the website and the phone line are down due to technical difficulties and that the contractors are working on it.....

    Figures, 8 weeks to get it ready for March 1st and our government failed!!!!!



  12. #12
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    Re: Iowa Appliance Rebate

    Quote Originally Posted by KMAC_ATTACK View Post
    i just called the office of Iowa Energy and she indicated that both the website and the phone line are down due to technical difficulties and that the contractors are working on it.....

    Figures, 8 weeks to get it ready for March 1st and our government failed!!!!!
    The spin will be: Iowa's program was so successful that the system was totally overwhelmed by Iowans who wanted to participate. The people of the State of Iowa are so hungry to participate to help the environment and the economy that no rebate coupons were actually given out. Other states are looking to copy Iowa's program because it was so successful.

    Now they have to figure out how to get the rebate coupons out to people without getting sued too much.



  13. #13
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    Re: Iowa Appliance Rebate

    Before I was getting a computerized voice saying to call back later. Now I'm just getting a busy signal.



  14. #14
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    Re: Iowa Appliance Rebate

    Quote Originally Posted by johnstoncy View Post
    What numbers made no sense?
    KCCI on their morning news was saying it would be a $3000 rebate for washing machines, etc. The numbers they were quoting were more than the costs of the actual appliances.


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  15. #15
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    Re: Iowa Appliance Rebate

    Quote Originally Posted by KMAC_ATTACK View Post
    i just called the office of Iowa Energy and she indicated that both the website and the phone line are down due to technical difficulties and that the contractors are working on it.....

    Figures, 8 weeks to get it ready for March 1st and our government failed!!!!!
    Are you really surprised?


    They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety. - Benjamin Franklin 1775

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