Optimize Verizon Wireless Roaming Capability
You can optimize your cell phone service and assure access to the most current communication towers by updating the roaming service on your Verizon Wireless phone. IS&T recommends that you do this update at least once a month.
Note: Older cell phones may not have access to this feature.
To update your roaming service:
From your cell phone, enter *228 and press SEND (this is a free call).
Result: The display reads Programming in Progress.
Listen to the prompts. At the prompt, "Press 2 to upgrade your phone's roaming capabilities", press 2.
When the upgrade is complete, you will hear a confirmation message: "Your phone has been programmed successfully. Thank you for calling Verizon Wireless." This will be followed by 3 beeps.
Depending on which phone you have, either the phone will reset itself, or you will need to click Done or some other key stroke, to end the programming, after which the update is complete.