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  1. #1
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    CenturyLink down?

    I gotz no Internet in Clive. Anyone else?


    "I'm the one who knocks."

  2. #2
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    Re: CenturyLink down?

    If there is a company that comes close to my hatred of Mediacom it is definitely Centrurylink



  3. #3
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    Re: CenturyLink down?

    North of Grimes and mine is out.



  4. #4
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    Re: CenturyLink down?

    Centurylink is a waste always going down and if you call you get someone who can't speak english


    Last edited by keepngoal; 08-20-2014 at 08:21 AM.

  5. #5
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    Re: CenturyLink down?

    Mine is out in Grimes also



  6. #6
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    Re: CenturyLink down?

    They updated their troubleshooting page now:

    Test Result:
    Known Outage Found


    An outage has been reported in your area. Our technicians are looking into it, and it should be resolved within 24 hours.


    "I'm the one who knocks."

  7. #7
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    Re: CenturyLink down?

    Quote Originally Posted by isuforlife View Post
    Centurylink is a waste always going down and if you call you get someone who can't speak english
    That's really surprising. I can't remember a time I've ever lost my connection with them, and customer support is almost always Midwestern sounding to me.


    Last edited by keepngoal; 08-20-2014 at 08:21 AM.
    Go Sssssssssyclones!

  8. #8
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    Re: CenturyLink down?

    Quote Originally Posted by AirWalke View Post
    That's really surprising. I can't remember a time I've ever lost my connection with them, and customer support is almost always Midwestern sounding to me.
    I think they have an L1 support or call center in Sioux City or Omaha.

    But getting beyond L1 is near impossible. They're troubleshooting track book just consists of a big page that says "unplug the modem for 10 seconds".



  9. #9
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    Re: CenturyLink down?

    Quote Originally Posted by Chipper View Post
    I think they have an L1 support or call center in Sioux City or Omaha.

    But getting beyond L1 is near impossible. They're troubleshooting track book just consists of a big page that says "unplug the modem for 10 seconds".
    That is a great first step in troubleshooting ... and can remove calls before they need escalation. I don't see what the problem is...


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  10. #10
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    Re: CenturyLink down?

    I'm in Clive and mine is out too.


    #NeverBernie

  11. #11
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    Re: CenturyLink down?

    My internet wasn't working this morning and I live in Ames.



  12. #12
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    Re: CenturyLink down?

    Mine was down in Ankeny all morning until I left for work an hour ago.



  13. #13
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    Re: CenturyLink down?

    WHO lost power right before they did the 5 am news. I haven't laughed so hard as when they tried to do the weather and she had printed out the radar and tried to show it to the camera. A radio guy would have done just fine. I wonder if Centurylink doesn't have servers or major equipment that also lost power.



  14. #14
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    Re: CenturyLink down?

    West Des Moines also down this am.


    Ron freaking Swanson

  15. #15
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    Re: CenturyLink down?

    I know this thread is about an outage, but Im surprised by those who are complaining about CL. We have had it for nearly 5 years in Ankeny, and I dont recall nay major outages or bad experiences with it in that time.



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